Jonathan Warmkessel Email & Phone Number

Sparks, Nevada, United States

Reno, Nv

Tapped to ascend to Director of Distribution relocating from Pennsylvania to Tennessee to restructure and organize TN distribution operations and overseeing three distribution centers. Lead a 40-member cross-functional team reporting to Carolina Wholesaler Group’s Chief Operating Officer and International Toner’s Chief Executive Officer. Serve as SME advisor partnering with Co-CEOs and sales teams to drive productivity and profitability. Supported ITC’s 2021 OTS acquisition and ITC’s 2022 large-scale merger with competitor, Carolina Wholesaler Group (CWG), which exponentially grew the company through CWG’s purchase of private equity group’s portion of ITC. Drove operational agility leading the complex shut down and relocation of ITC’s warehouse from Chicago to Memphis and the scaling of Memphis DC to absorb additional volume and enable production of new products.  Optimized workforce to scale operations to meet strategic goals increasing headcount from 20 to 80 employees plus temps and revamping, streamlining, and expanding existing warehouse layout and systems. Build high-performance teams via targeted training initiatives and recruiting, hiring, and onboarding top-caliber candidates while honing performance via capability and resource allocation analyzes, strategic objectives, and KPI tracking/reporting. Elevated customer satisfaction and experience customizing instant toners and packaging to clients’ specifications.  Propelled cost savings implementing mandatory box sizing, which cut dimensional weight UPS and Fed Ex chargebacks. Reduced dimension weight percentage from 7% to 4% while supporting the largest DC in reducing their weight dimension percentage from 19% to 12%. Expanded savings deploying a bonus program across DCs recognizing achievements in box sizing cost reductions.

Promoted to Distribution Center Manager relocating from Nevada to Pennsylvania to report to the Vice President of Operations and lead a 15-member cross-functional team. Drove OTS’s strategic vision contributing to designing and deploying roadmap to launch DC, synergizing processes, including safety and training programs, shipping and receiving, order pulling, shipping supply procurement, inventory and inbound/outbound merchandise quality assurance and control auditing, and preventative maintenance of equipment.  Championed precision, attention to detail, and cost control negotiating favorable freight and racking rates with vendors and designing training programs and SOPs that reduced packing errors fostering company’s minimal error objectives.  Revitalized pre-existing underperforming teams retraining employees and strategically terminating, replacing, recruiting, hiring, and onboarding employees to optimize workforce, headcounts, and staffing. Transformed processes conducting SWOT, gap, and root cause analyses to identify and implement corrective action plans to drive productivity via Agile and Lean best practices.  Grew revenue and profits collaborating with sales department to resolve issues, optimize systems, and elevate product quality.  Supported due diligence, integration, and change management initiatives related to private equity’s 2017 OTS acquisition. Achieved outstanding audit scores for meeting or exceeding requirements for prompt shipping of qualified orders and accuracy of receiving/inbound shipment distribution, supply procurement, inventory control, and return processing.

Sparks, Nv

Handpicked to report to the Distribution Center Manager. Managed a seven-member team optimizing staff performance and DC operations to build operations from the ground up driving growth from one DC to three in three years. Following exemplary service as Assistant Manager, offered opportunity to assume role of DC Manager overseeing the launching and operation of the new PA DC.

Sparks, Nevada

Following Aerionx’s closure of NV operations, continued UPS role while pursuing bachelor’s degree in Business Management with emphasis in Warehouse Logistics & Management and graduating with honors. Surpassed package handling objectives, attending Safety Committee meetings, conducting equipment inspections (roll-up doors, ladders, etc.), and monitoring team’s adherence to proper lifting, lowering, and other safety guidelines.

Reno, Nevada Area

Tapped to begin decade-long tenure with leading importer, distributor, and wholesaler of new and remanufactured imaging supplies/toner cartridges. Elevated customer experience providing white glove customer service via efficient, professional multichannel communications and cultivating high-performance team as CSR Manager backup and mentor to junior and new CSR reps. Contributed to account expansion and retention partnering with territory managers to expedite client requests and orders.

Sparks, Nevada

Directed 20-member team overseeing warehouse operations, including shipping and receiving, order pulling, fulfillment, shipping, shipping materials and backup purchasing, inventory auditing, and production scheduling. Ensured quality control of inbound and outbound merchandise and quality assurance of production, RMA process, and shipping rate negotiations with freight companies. Onboarded and trained new employees, including providing product training to sales representatives.  Set the standard for shipping and inventory accuracy objectives conducting regular audits to identify process gaps streamlining domestic and international shipping procedures ensuring timely fulfillment of orders and up-to-date product inventory. Maintained 100% score for on-time on-budget delivery of projects reviewing and evaluating SOPs and optimizing quantity and time utilization to meet or exceed required standards while monitoring employees’ production to prevent product defects.  Achieved zero recordable incidents driving safety metrics via proper training and maintenance of all equipment, including duplicating towers, printing towers, bagging machine, and forklifts. Drove cross-functional collaboration and vendor relations partnering with management and vendors to execute production projects as well as on cost labor calculations, releasing of orders, and pricing. Fostered stakeholder satisfaction partnering with sales staff to provide freight calculations, conduct product training, and schedule production to meet sales representatives’ and customers’ deadlines.

Bachelor Of Science - Bs, Business Management - Emphasis: Warehouse Logistics, 3.69 Gpa

Certificate Of Completion, Lean Six Sigma

Calculus, Spanish, And General Studies