Jonathan W. Email & Phone Number

Maryville, Tn, Us

Denver, Colorado, Us

Denver, Colorado, Us

• Comprehensive auditing and hardening of various SaaS platforms• Responsible for all networking requirements pertaining to new partner onboarding• Serve as primary point of contact for engineering regarding domain specific troubleshooting• Re-architectured VCS platform to better utilize security, SDLC functionality• Provide security reviews / insights through full software engineering lifecycle• Perform security reviews of partners and vendors• Responsible for AWS Organizations implementation, scaling to meet needs of growing business• Firewall automation and administration• Consistently work to reduce waste in all facets of technology stack

Denver, Colorado, Us

As part of a quickly growing startup, implemented solutions across diverse domains to improve operational efficiency and security.• Played significant role in the full lifecycle of a successful HITRUST certification• Deployed configuration management platform and created/maintain policies for server hardening, general node deployment/administration• Implemented VM environment for multiple tech teams, crafting bootstrapped images for environment deployments• Led SIEM implementation via architectural choices, configured data ingest across all platforms, query creation, alerting• Led EDR implementation including research phase, POC validation, policy shaping, and deployment• Implemented automations across multiple AWS accounts using Cloudformation, Lambda, Systems Manager, etc.• Manage and deploy IAM policies for users and resources• Improved security posture and end user experience through multiple SAML implementations• Responsible for vulnerability scanning and patching• Reduced, and and continue to reduce, costs by eliminating overhead in the form of infrastructure, licenses, etc. totaling over $110,000/year• Wrote Golang CLI tool to assist non-technical QuickSight administrators in user and permission management• Wrote and maintain Serverless application that manages many recurring tasks• Often writing one-off scripts to help both myself and others, heavily utilizing jq, xargs, etc.• Frequently in AWS, utilizing many service• Ongoing support for engineer and IT teams• Constantly working to simplify a quickly evolving environment and provide value to my fellow Strivers, regardless of team.

Denver, Colorado, Us

• Created, migrated and managed AWS resources, utilizing Cloudformation to improve visibility and resiliency• Utilized AWS services and custom scripts to uncover and remediate compliance issues• Implemented vulnerability scanning across all AWS compute resources; performed remediations on Unix and Windows systems• Authored custom functions for auditing and compliance enforcement• Improved IT efficiency and organization through implementation of change request processes, Jira boards, ticketing system, asset tracking system• Ticketing system implementation comprising of queue creation, workflow automations, and custom integrations using built-in tools and custom-built Python library• Created Slack slash application for internal IT requests• Spearheaded inventory system implementation including full organizational audit, asset tag rollout to entirely remote workface• Administration of various IT systems (IAM, networking, etc.)• End user support including onboarding, training and ongoing, impromptu support

Built out custom Salesforce environment to fit needs of a social services employment program, through the following:• Identification of business requirements• Creation of interconnected custom objects to fit business needs• Developed custom logic and automated processes to ensure validation of data and adherence to external regulations• Constructed reports and dashboards to enable employees and leadership to retrieve pertinent KPIs at a glance• Configuration of user permissions and roles, according to "principle of least privilege" philosophy• Massaging and importation of existing spreadsheet data to system• UI setup for streamlined workflow and organizational consistency• Led training sessions and created documentation for project handoff

Erie, Colorado, Us

• Customer configuration through direct interfacing with Postgres and Kubernetes environments• Debugged issues in system, utilizing logging and known good configurations to detect issues• Submitted bug fixes (with unit tests) to core Golang codebase• Created Slack application, written in Golang and deployed on GCP, providing CS team ability to resolve customer requests without escalation• Performed code deployments of core codebase through multiple environments; collation of release notes• Worked with project engineers on documentation and deployment of new service

Lincolnshire, Illinois, Us

• Planned and deployed AWS infrastructure using AWS console/CLI and other tooling such as Terraform, Ansible and Python• Deployed and maintained various internal systems (inventory, build server, domain registry, RMM, etc.)• Planned, deployed and maintain Windows WDS server for automated workstation deployments• Performed administrative tasks on various platforms (On-prem AD, Azure AD, LastPass, etc.)• Automated of various tasks using Python (from weekly maintenance to larger projects)• Administered Linux shared hosting servers, supporting 200+ accounts• Investigated and remediated threats on shared hosting servers

Lincolnshire, Illinois, Us

• Maintained highest productivity among all IT agents• Provided end-user onboarding and continued training sessions for entire organization• Received and resolved tickets for multiple clients via ticketing system, email, IM, phone and in-person• Utilized RMM software to systematically deploy patches, applications and system upgrades, monitor security and provide remote support• Troubleshot hardware, as well as the following OSI layers: Network, Transport, Session and Application• Created and revised documentation

• Performed periodic reviews of behavioral health organizations to rate adherence to IPS Fidelity Model• Gathered information about program implementation through interviews with all relevant internal staff and participants, as well as with external providers including DRS counselors/benefits planners, etc.• Provided oral and written reports on review, including assessment of current state of program, as well as recommendations for improved outcomes

Evanston, Il, Us

• Maintained rotating caseload of 20 individuals with mental illness, providing employment and emotional support • Developed and nurture relationships with participants, referral sources, employers and government entities to provide best service possible• Implemented data tracking procedures for team to ensure compliance with external regulations• Billed at approximately 125% of monthly billing goal

Colorado Springs, Colorado, Us

• Assisted U.S. Paralympics with day to day operations and ongoing programming• Coordinated travel logistics for U.S. Paralympics programs to competitions, camps and events• Assisted with on-site event logistics and operations• Directly supported High Performance Directors with various tasks

New York, Us

• Warmly greeted and quickly built rapport with customers at gas pumps• Quickly & thoroughly educated consumers of the benefits of loyalty rewards cards• Assisted consumers in registration and usage of loyalty cards• Consistently led team in conversion rate during tenure, frequently averaging 10 conversions/hour

Mt. Pleasant, Michigan, Us

• Overhauled student-athlete and recruit database to promote ease of use for coaching staff• Oversaw bookkeeping at camps to ensure financials of program were in order • Contributed to turf installation business plan to bring visibility to benefits to administration • Implemented method for viewing of video on mobile devices to allow players to view on road• Coordinated logistics for various trips throughout the season

St Petersburg, Florida, Us

• Trained and competed in an effort to advance through minor league levels• Invited to and participated in fall instructional period with 39 other top organizational prospects

Mount Prospect, Illinois, Us

• Conducted team practices to allow for improvement of players• Provided individual lessons to improve the abilities of clients• Organized hotel and travel arrangements and chaperoned players in Arizona to ensure safety

Bachelor’S Degree, Sport Management

Master'S Degree, Nonprofit Administration

Education record