• Launched an enterprise tasking web application and led its adoption, scaling up to 700 daily active users across 2 clients and generating over $2M in contract revenue• Marketed and sold an application using customer development, expanding its operations to a second client under a 5-year sole sourced contract• Orchestrated a 3-year product feature roadmap and release schedule to completion• Designed and scaled cloud architecture to meet growing customer demand and vision, from proof-of-concept to becoming a corporate standard for over 20K users• Navigated a full security assessment using the NIST Risk Management Framework to harden our application and achieve a 3-year Authority to Operate• Coordinated user research through voice of customer interviews and usability tests to identify pain points; generated actionable user stories from ambiguous requirements• Performed A/B tests among a selection of test users to make product decisions• Managed a multidisciplinary team of 8 that designed, developed, and maintained 4 enterprise applications using a scrum framework to increase deployment velocity• Developed REST APIs to integrate with our client’s identity and security services• Integrated AWS Elasticsearch to provide full-text search of MS Office file attachments• Automated deployments using AWS CodeDeploy, PowerShell, and MSBuild• Implemented Amazon DynamoDB as a cache for user sessions and identity attributes• Created AWS Lambda functions to monitor application logs for errors and alert the team• Developed custom full-stack web applications using JavaScript, C#, IIS, and SQL Server• AFS Alexa Hackathon (Feb 2017): Placed 3rd for prototyping a custom flashcard builder skill

• Managed communication platforms for all local operations while deployed• Eliminated system downtime by 70% by creating standard operating procedures and implementing battery backup

• Received lean engineering award for saving $5.9 million by replacing in-house product sorting technology with automated storage and retrieval shuttles from teaming with vendors• Simulated facility walkthroughs with virtual reality animations and computer-aided models• Patented identification and tracking system for individual frames associated with delivery data• Prototyped mockups with contractors to gather requirements and define product scope

• Decreased customer feedback cycle time by 50% after introducing a central project portal• Managed multidisciplinary team of 6 to produce developer tools for a motion based controller• Mitigated risks through preventive action by maintaining a failure mode and effects analysis

• Improved actuation of laser controlled thermal pistons for active optics continuous mirrors• Increased reliability of experimental data by controlling temperature of test cells• Demonstrated interface concept that reduced surface errors from membrane stiffness