Jonathan Wendel

Jonathan Wendel Email and Phone Number

Senior System Engineer at Thomson Reuters
Jonathan Wendel's Location
Rosemount, Minnesota, United States, United States
About Jonathan Wendel

Jonathan Wendel is a Senior System Engineer at Thomson Reuters.

Jonathan Wendel's Current Company Details

Senior System Engineer at Thomson Reuters
Jonathan Wendel Work Experience Details
  • Thomson Reuters
    Senior System Engineer
    Thomson Reuters May 2020 - Aug 2021
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  • Findlaw, Part Of Thomson Reuters
    Senior Production Support Analyst
    Findlaw, Part Of Thomson Reuters Dec 2014 - May 2020
    Eagan, Minnesota, United States
    - Provide support for broad scope of software products and applications.- Document and track all actions throughout life cycle.- Collaborate with business, technology and vendor teams to resolve issues in timely manner.- Provide mentoring and training.- Use a variety of tools to provide support (SQL Developer, Akamai, Cloudflare, APPDynamics, Kibana, Splunk, JIRA and Azure DevOps).
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  • Findlaw, Part Of Thomson Reuters
    Senior Client Tech Specialist
    Findlaw, Part Of Thomson Reuters Dec 2007 - Dec 2014
    Eagan, Minnesota, United States
    - Technical Lead providing customer support for internal and external customers.- Train and provide mentorship for Tech Services, Vendors and other FindLaw employees.- Lead key projects for Tech Services (DDoS attacks, Akamai, SSL)- Lead Tester, for Tech Services, on all new/existing rollouts.- Work cross functional, within TR, on project regularly.- Reduce work, for team, by creating automation and working with engineers to implement.- Strong knowledge in Domain Name, DNS and Email management.- Provide high level of customer support
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  • Findlaw, Part Of Thomson Reuters
    Client Tech Specialist
    Findlaw, Part Of Thomson Reuters Feb 2005 - Dec 2007
    Eagan, Minnesota, United States
    - Provide DNS and Email support for internal/external customers.- Provide superior support in a call center environment.- Proficient in DNS, Domain Management, Email and third party UI's
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  • Thomson Reuters
    Datacenter Operator (Dco)
    Thomson Reuters Oct 2003 - Feb 2005
    Eagan, Minnesota, United States
    - Monitor and provide support to various Thomson Reuters applications and systems.- Collaborate with support groups and delivery teams to resolve issues.
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  • Thomson Reuters
    Telecommunications Technician
    Thomson Reuters Dec 1997 - Oct 2003
    Eagan, Minnesota, United States
    - Responsible for repairing, installing, modifying telecommunications systems.
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Jonathan Wendel's current role is Senior System Engineer at Thomson Reuters.

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