Jon Williams Email & Phone Number

Direct oversight of four external testing teams (Functional QA and Technical QA) assigned to a major European publisher and their franchises. Monitor the day-to-day operations and have regular meetings with our internal staff. Collaborate with client management teams to align on operations, workloads, and priorities, leveraging data analysis and feedback.

Onboard clients, assess their editorial and design objectives, and integrate their needs with our editorial and design services.Create Work Breakdown Structures and project plans with measurable milestones and asset delivery schedules to ensure clients’ goals are achieved and that all projects are delivered on time, within scope and within budget.Played a.

Orange County, California Area

• Designed, built and implemented a requisition tracking system for the culinary department’s curriculum, which included weekly food orders for the 32+ classes totaling well over $500,000 annually. This system:
• Minimized food waste, saved $10,000+ a year, and eliminated an average of four hours of administration work per chef instructor (18 instructors in total) each week.
• Was blueprinted for a nationwide rollout to other campuses due to its success.Revamped the… Show more Designed, built and implemented a requisition tracking system for the culinary department’s curriculum, which.
• Was blueprinted for a nationwide rollout to other campuses due to its success.Revamped the department’s accounting and ordering systems to provide historical data for year-over-year comparisons, leading to vendor cost.

San Francisco Bay Area

• Responsible for the debugging of five projects related to Lucas franchises. Worked with Senior QA Management in building a digital asset tracking system for implementation into company databases.
• Entered bugs and issues into various bug tracking systems (DevTrack, Jira, TestTrack Pro).
• Participated in the ‘QA 3-year Roadmap’ committee offering suggestions and providing feedback to QA Management.
• Provided feedback of core game mechanics and usability to Senior QA… Show more Responsible for the debugging of five projects related to Lucas franchises. Worked with Senior QA Management in building a digital asset.
• Provided feedback of core game mechanics and usability to Senior QA staff. Show less

• Responsible for the technical documentation of both current and future modules that made up the Civicasoft CRM system using Adobe’s Indesign CS2. Oversaw assigned client projects and requests. Coordinated communication.
• Tested and debugged client’s website / intranet prior to going live. Uploaded dummy text and pictures for… Show more Responsible for the technical documentation of both current and future modules that made up the.
• Tested and debugged client’s website / intranet prior to going live. Uploaded dummy text and pictures for client to replace. Provided verbal walkthroughs to clients on each module assigned to their site.
• Project Manager to the Port of Long Beach. Processed daily/weekly requests and assignments. Provided status reports on assigned projects and technical support to POLB’s staff. Participated in weekly conference calls..

Personally promoted by the CEO to direct and manage a core team of six production staff due to the efficiencies I implemented in founding and running the QA Department of 50+ employees.Founded the QA department, developing all policies and procedures and designing the QA org chart to accommodate growth. Conducted and coordinated employee annual reviews.

Los Angeles County, California, United States

Founded and directed the QA department (40+ employees) at SquareSoft Inc., achieving a notable 95% success rate on all first-time submissions to SIE for the Final Fantasy series (VII- X) and titles submitted between 1997-2002.Directed scheduling, staffing, and procedure development, crafting the organizational chart for the QA department to ensure.

• Evaluated and procured submitted game titles; shared detailed reports with management.
• Managed external software development projects, hardware and software, technical support, customer relations and company Web-site design and maintenance.

• Designed levels and characters using custom ‘map-it’ utility (Spot Goes to Hollywood).
• Responsible for debugging of 10+ multiplatform projects at increasing levels of responsibility: Disney's Lion King, (Lead Product Analyst), Terminator, Heart of the Alien and Westwood’s Dune)
• Headed off-site design and testing group to accelerate completion of ‘The Deadalus Encounter’

Digital Communication And Media/Multimedia, Gpa: 4.0

Completed courses in Non-linear Video Editing, Photoshop, Digital Imaging, and Photography.

Culinary Arts/Chef Training, Gpa 4.0

Completed an extensive professional chef course.