Senior Director Of Engineering, Platform
Current
Mar 2021 - Present
AeroLeads people directory · profile
Jonathan Wilson Email & Phone Number
Senior Director of Engineering (Platform) at Zendesk
at
Zendesk
2 work emails found
@zendesk.com
3 phones found area 415
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 86%
Current company
Role
Senior Director of Engineering (Platform) at Zendesk
Location
San Francisco, California, United States
Who is Jonathan Wilson? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Jonathan Wilson is listed as Senior Director of Engineering (Platform) at Zendesk at Zendesk, based in San Francisco, California, United States. AeroLeads shows a work email signal at zendesk.com, phone signal with area code 415, and a matched LinkedIn profile for Jonathan Wilson.
Jonathan Wilson previously worked as Senior Director of Engineering, Platform at Zendesk and Director of Engineering at Zendesk. Jonathan Wilson holds Bsc (Hons), Computer Science from Newcastle University.
Company email context
Email format at Zendesk
This section adds company-level context without repeating Jonathan Wilson's masked contact details.
{first_initial}{last}@zendesk.com
79% confidence
AeroLeads found 2 current-domain work email signals for Jonathan Wilson. Compare company email patterns before reaching out.
Profile bio
About Jonathan Wilson
I built my first computer aged 11 and never looked back. I've done everything from being the founding engineer in angel-funded start-ups to managing large multi-region engineering organizations. I like building and running efficient and diverse engineering teams, surprise myself at being good with people, and I'm nostalgic for the days when I got to code.
Current workplace
Jonathan Wilson's current company
Company context helps verify the profile and gives searchers a useful next step.
16 roles · 30 years
Jonathan Wilson work experience
A career timeline built from the work history available for this profile.
Director Of Engineering
I'm responsible for 60+ people over nine teams and four timezones, encompassing a broad set of mostly back-end engineering for Zendesk's flagship Support product.
Jun 2019 - Mar 2021
Senior Engineering Manager
I run multiple engineering teams on Zendesk's main Support product, encompassing the inbound email (10 million emails/day), outbound email, search, social channel integration, operations and run various reliability & stability initiatives. I've grown teams in SF and expanded the Support product's engineering into APAC.
Jan 2018 - Jun 2019
Engineering Manager
Apr 2016 - Jan 2018
Co-Founder & Cto
Heard is an all-in-one online communications platform for pre-K and elementary schools. Making voices heard to build stronger schools and successful students.
Mar 2016 - Aug 2019
Vp, Engineering
Taproot Networks
Taproot is a social tool connecting teachers and parents. I personally built numerous features including photo albums, auto-translation, search calendar synchronization & many more. Ruby on Rails, Postgres, Heroku & Solr.
Jul 2014 - Dec 2015
Vp, Engineering
Seriosity uses some of the principles that drive multiplayer online games to improve collaboration, innovation, productivity and both employee and customer engagement. Most recently we were building games for enterprise customers. I was responsible for all software development and QA activities with a distributed team based in Palo Alto & the Philippines..
Dec 2007 - Nov 2015
Chief Architect
Chief Architect for Attent - an enterprise productivity application inspired by multiplayer online games, running on MS Outlook, Windows, Java/Spring/Hibernate & Oracle.Attent tackles the problem of information overload in corporate email using psychological and economic principles from successful games. Attent creates a synthetic economy with a currency.
Aug 2006 - Nov 2007
Founding Engineer & Cto
Evenvoice
I designed and coded the initial platform plus proof-of-concept HTML5 mobile app, then brought the full product to market. LAMP, iOS & Android.
Oct 2012 - Jul 2014
Svp, Product Development
At Iperia I developed their mobile strategy and brought Instant Conferencing and Visual Voicemail to market on Blackberry, iOS and Android. This included product design, engineering management, sales & developing the product roadmap. These apps are now sold by GENBAND, SONUS, PAETEC, Enventis, Windstream, Epiphany & Buckeye CableSystems.I led the team.
Mar 2009 - Jun 2012
Cto
Consultant CTO overseeing offshore development team and prototyping new technologies and features. Ruby on Rails.
Jan 2009 - Nov 2009
Chief Architect
Lohika specializes in dual-shore product development for technology companies. As a senior member of the Lohika US team, I was responsible for managing customer engagements and directly managing the onshore team of Solution Architects, which in turn led teams of over 150 engineers.
Nov 2005 - Sep 2006
Director, Product Management
Dec 2004 - Sep 2005
Engineering Manager
Recruited to build an engineering team and take over development of Ceon’s Cenpac product, a control system for British Telecom’s network of Centrex Nortel DMS100 telephone exchanges. Architect and Engineering Manager for Ceon’s IOM product from 2000, taking it from architectural prototype through to version 4. This is an order-management and activation.
Apr 1999 - Nov 2004
Research And Development Manager, Lead Architect & Developer
Crossaig Limited / Thomson Corporation
Built and deployed Crossaig’s Voyager document workflow system, replacing varied legacy systems within Thomson ISI. DCOM/MFC on MS Windows. Introduced a level of formality for the development process (programming standards, testing, UML, OOD) and achieved a measurable improvement in software quality. Effective project management allowed the projects to be.
1996 - 1999
~3 yrs
Senior Software Engineer
Hexatec Systems Ltd
Original architect and lead developer of Hexatec’s SCAN1000 industrial monitoring & control (SCADA) product, built using MFC and C++, running on MS Windows. It provides real-time interactive web-enabled views on industrial processes. Engineer on Hexatec’s legacy SCAN1000 Data product; a distributed industrial control and data monitoring system, deployed.
Jul 1989 - 1996
2 education records
Jonathan Wilson education
Bsc (Hons), Computer Science
Newcastle University
High School, Mathematics, Physics, Electronics, Engineering Design
Wymondham College
FAQ
Frequently asked questions about Jonathan Wilson
Quick answers generated from the profile data available on this page.
What company does Jonathan Wilson work for?
Jonathan Wilson works for Zendesk.
What is Jonathan Wilson's role at Zendesk?
Jonathan Wilson is listed as Senior Director of Engineering (Platform) at Zendesk at Zendesk.
What is Jonathan Wilson's email address?
AeroLeads has found 2 work email signals at @zendesk.com for Jonathan Wilson at Zendesk.
What is Jonathan Wilson's phone number?
AeroLeads has found 3 phone signal(s) with area code 415 for Jonathan Wilson at Zendesk.
Where is Jonathan Wilson based?
Jonathan Wilson is based in San Francisco, California, United States while working with Zendesk.
What companies has Jonathan Wilson worked for?
Jonathan Wilson has worked for Zendesk, Heard Now, Inc, Taproot Networks, Seriosity, and Evenvoice.
How can I contact Jonathan Wilson?
You can use AeroLeads to view verified contact signals for Jonathan Wilson at Zendesk, including work email, phone, and LinkedIn data when available.
What schools did Jonathan Wilson attend?
Jonathan Wilson holds Bsc (Hons), Computer Science from Newcastle University.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial