Jonathan Linford Email & Phone Number

Wetherby, England, United Kingdom

Harrogate, England, United Kingdom

• Helped businesses take advantage of their investment in Salesforce by extending their processes into the back office with platform native ERP (Billing, Accounting, Revenue Recognition and Professional Services.
• qualified new leads by identifying key challenges, prospective solution fit & available budget.
• collaborated with internal/partner solution engineers to clarify opportunity priorities.
• articulated value proposition for prospects & co-ordinated bids including custom demos.
• engaged with existing customers to address needs and position value of product enhancements.
• recorded up-to-date customer and prospect information within Salesforce CRM.

• contracted by investors to review existing events app platform as part of plan to develop it into new events SaaS offering for organisers and participants.
• meticulously identified enhancements required to align product with value proposition. The backlog I created enabled leadership team to determine development priorities.
• captured customer pain points and objections through discovery interviews with prospective beta users, and created compelling demo scripts for target prospects.
• documented sales process required for launch, including methodology, sales pipeline, sales cadence & automated email templates.

Harrogate, England, United Kingdom

• Collaboratively planned and delivered exceptional live event production services, enabling over 700 corporate and private clients to communicate, celebrate and fundraise in style.
• my teamplay, meticulous planning and dependable service excellence allowed customers, stakeholders and partners to focus on their event objectives and desired outcomes with confidence.
• in responding to a wide variety of client briefs, I tailored unique live performance programmes; sourced professional artistes; hired in live technical production environments and resources; and took centre stage in.
• live performances delivered by my teams contributed to making key events truly memorable for customers seeking to recognise achievement at award ceremonies, fundraise at charity balls and celebrate special occasions.

• created marketing proposition for sector based on how services would meet policy directives.
• developed alliances to strengthen service offering and commercial engagement model.
• beat off market-leading competitors in sector to win tenders to supply key new customers.
• upgraded services and revenue with existing customers.
• delivered best practice presentations on sector bidding at industry seminars.

• led, managed and won major bids to provide complex web and IP solutions.
• collaborated with key account directors and alliance partners to identify business needs that could be met by complex data centre hosting; managed security services; managed internet connectivity and professional.
• coordinated virtual teams of technical consultants, product managers, service account managers and financial analysts to create effective proposals.
• delivered tailored educational presentations about impact/benefits of applications and technologies.

Ba (Hons), English

Spanish, Intermediate Level Spanish Language (Sobresaliente 9)