Contract employee for the United States Department of State, Computer Investigations and Forensics Division. Conduct forensic examinations of evidence seized by law enforcement personnel related to various criminal investigations. Perform keyword searches and manual searches to locate digital artifacts. Perform analysis of multiple operating system components on various platforms. Produce detailed reports to be used in court and written in a style that can be easily read by non-technical audiences.

• Seize digital evidence from on-site search locations while minimizing possible data loss.• Preserve and archive digital evidence using forensic best practices.• Maintain proper chain of custody of evidence and associated documentation.• Interface with a case agent and develop analysis plan to meet agent’s needs.• Perform forensic keyword searches and producing results. • Analyze and interpret various data to provide technically accurate forensic results. • Write clear reports that accurately present forensic findings and including detailed notes to ensure results are repeatable. • Conduct formal methods validation and report on results.

• Provided Nu Skin employees front line Tier 1 and Tier 2 IT support for the resolution of operational, usability, and enhancement of employee productivity.• Supported employees with devices including desktops, laptops, software, telephones, printers, cellphones, and tablets in an effort to solve the problem with an effective, timely, and courteous resolution. • Communicated and collaborated with Help Desk colleagues in a team environment: Proactively monitored global IT systems as required and coordinate efforts during an outage until resolved.• Effectively managed incoming Incidents from first contact through resolution

Helping companies get results By Monday.

• Responsible for business-to-business sales of IT products and services for new and existing accounts• Utilize “Sales Force” software to track leads and customer information• Manage outside sales representative and conduct daily pipeline and weekly training meetings• Deliver presentations covering outside sales performance to executive management during weekly executive meetings• Perform computer analysis and develop IT solutions for clients

• Supported demand generation marketing programs for one of IBM's major software divisions• Implemented web marketing programs using “Eloqua” software, resulting in over 60,000 user registrations per month• Executed programs 75% faster than the required process objective• Utilized “Sales Force” software to track leads and lead information

• Developed, analyzed and tested scripts for generating qualified leads• Managed a team of 8 agents• Consistently exceeded sales goals• Generated leads with dual computers using web-based software

• Created and utilized Excel spreadsheets to monitor stock trades and calculate cash flow• Handled all transactions in accounts payable and receivable• Presented investment proposals to potential clients• Traded futures and currencies

• Created new accounts while managing existing accounts• Managed projects and files from conception through completion• Networked with general contractors, architects and home owners• Estimated quantities of exterior stone, stucco and brick both by hand and using estimating software for residential and commercial projects

Managed the Estimating DepartmentReviewed and assigned projects, managed files, tracked bids, and performed employee evaluations and reviewsImplemented a new software program, FloorRight, to improve the accuracy of estimates Trained all new company employees in estimating and company proceduresEstimated quantities of flooring materials needed for bids