Jonathan Sim Email & Phone Number

Singapore, Singapore

Covering the supply and distribution of Finished Pharmaceutical Products across APAC. Currently, I am responsible for replenishment planning and order management to Thailand, Myanmar, Laos and Cambodia. I have also covered planning and execution activities for Malaysia, Philippines, Australia and New Zealand.My role encompasses the following major responsibilities: ● Ensure products are delivered in quality, on time and in a compliant way ● Administer effective inventory, order and distribution operations ● Manage stock replenishment plan to fulfill short- to mid-term supply and avoid obsolescence ● Drive performance monitoring and assessment to address key issues ● Maintain effective communication and collaboration across functions

Singapore

As part of the Hub Operations team, I was in charge of ensuring timely and accurate fulfillment of orders to Affiliates and Direct Markets across APAC through co-ordination with suppliers, various internal stakeholders and managing customer expectations.In this role, I was also accountable for liaising with our logistics provider and customers for the booking/rescheduling of flights for serviced APAC countries and managed masterdata updates in required operations systems with the respective system owners.

Singapore

On boarded as part of the APAC packaging hub project team, I was accountable for assisting the project leader in the operation running of the APAC Hub project, acting pro-actively and independently to manage the project activities across various work streams. This also entailed maintaining of project documentation. providing timely communication to stakeholders and creating regular update reports and presentations.The challenge of taking on a project outside of my comfort zone of FinTech/IT projects attracted me to the role. While supporting the project, I also gained valuable hands on experience in Operations, Quality Assurance and SAP functionality.

Singapore

Supporting the Global Transaction Banking business as part of the Implementation & Service team, I led an 8 person team to coordinate the end-to-end of migration process for customers globally including APAC, EMEA and US. This included internal co-ordination with Sales, Relationship Managers and Client Services team inline with migration project plan, especially for sensitive high revenue clients. I also conducted training and familiarization sessions with users on the Bank's new Trade finance, eBanking and supplier financing platforms being launched. In additon to handling day-to-day transactional and technical client queries my team and I also worked to assess, identify and actively troubleshoot functional issues with users, providing escalation of problem cases where migration has stalled.The project was successfully completed with all target customers on-boarded to the new systems.

Singapore

Responsibilities included planning and execution of customer and lead generation conferences for the Asia Pacific market including conceptualizing, proof-reading and production of marketing communications, including information brochures and website content. Organisation of lead generation activities including e-mail marketing campaigns and industry-specific conferences, post event follow up in concert with the various product and sales teams. I was also tasked to build and maintain relationships with industry speakers/subject matter experts to cover the latest compliance and regulatory developments for clients. And working with our PR agency on various initiatives for the region.

Singapore

Contributing to the Client Services team as a key account and project manager, I was tasked with building and maintaining excellent working relationships with business owners and providing valuable consultation on bespoke system development. With projects, I have covered two full SDLCs along with variation orders and change requests.As a key player in the marketing team, my responsibilities included brand management, PR activities and content development of white papers and customer success stories.

Singapore

Plan, develop, and direct the marketing efforts for IPTV/VOD web channels in Singapore and USACreation and approval of programme schedules for video on demand (VOD) channelsOversee all web development activities in Singapore. Directly in charge of 2 marketing executives and a team of 5 web designers.Assist in buying of content for web and TV businesses.Media planning for events and promotionsPreparation of weekly and monthly reports to Senior Management.

Singapore

Acquired knowledge of various bank products and needs of local small and medium enterprisesResponsible for telemarketing of Commercial Property Loan and cross selling of other bank products for small and medium enterprisesProvided feedback and assistance on the follow up of customer complaints.

Singapore

Servicing of partner accounts on Microsoft Partner Solution Marketplace.Review and edit copy in partner solution entriesPromote participation in the initiative.

Commerce, Finance And Marketing

Activities and Societies: Residential Assistant Kurrajong Village

Education record