Jonathan Zacharias Email & Phone Number

Detroit Metropolitan Area

Work closely with leaders of in-house operating business to assist in developing long-term growth plans and to ensure that they have appropriate people, resources, systems, and policies in place to enable sustainable growth

- Oversaw portfolio of 28 leading camp resorts across 14 states, serving over 500,000 campers annually- Led recruiting, interviewing, and hiring to build complementary team of subject matter expert operators- Redesigned field organization structure and aligned standards and KPIs to each new core role- Administered on-site and remote training for new standards in guest service, business processes and systems

Detroit Metropolitan Area

Greater Chicago Area

Responsible for developing, testing, and executing retail strategies to improve EBIT in brick-and-mortar stores.- Defined and led pilot to expand grab-and-go selection at front of store, raising in-scope sales 20%; program scaled to 2000+ stores- Headed urban format strategy development, encompassing healthcare partnership, product assortments, in-store marketing, and field team member training; increased sales up to 30% in priority product categories- Led retail strategy for healthcare services pilots, tailoring retail offer and mitigating sales at risk from space reduction by over 75%; partnership scaled to over 800 stores

Greater Chicago Area

Sample project work includes:- Acquisition planning and business unit strategy at oilfield services provider- Customer segmentation and conjoint value driver analysis at CPG manufacturer- Operating model design at North American mining company- Supply chain design and optimization at food producer- Medical loss ratio improvement at health insurer- Customer-focused organization redesign at technology company- Operations design for major expansion at global airport- Lean well development at oil & gas producer- Manufacturing footprint and S&OP redesign at chemicals manufacturer- Market-back supply chain redesign at industrial manufacturer

Identified operational improvements in outpatient clinics at a safety net healthcare provider, increasing patient access by 30% with existing physician roster.

Designed and supervised production of custom hydraulic cylinders in a "job shop" manufacturing environment (~$15MM annual sales). Employed Lean fundamentals to reduce waste and improve customer service as measured by on-time delivery and customer lead time. Performed evaluation of market alternatives to existing products and product features. Liaised with customers and suppliers to create tailored solutions for unconventional customer needs.

Mba

Activities and Societies: Tepper Consulting Club, Operations Management Club Focus in Operations, Organizational Behavior, and Finance

Mba Global Study Capstone

Studied European integration, European corporate governance, and operating and managing companies in a European context. Visited leading.

B.S., Mechanical Engineering

Activities and Societies: YSU Student Government, University Scholars, Sigma Tau Gamma Fraternity