Jonathas Mykael Email & Phone Number

Brazil

São Paulo, Brasil

São Paulo, Brazil

Analista de Suporte em TI (Field) - Hospital Israelita Albert Einstein (HIAE)

Natal, Rio Grande Do Norte, Brazil

I worked as a field technician in electronic security for customer service (condominiums, hotels, businesses); CCTV, access control, helpdesk service, problem solving, dealing directly with the customer. Providing support in IT, cybersecurity, configuration of switches, modems, routers and internal network administration.

Field technician in electronic security in the IT area with a focus on CCTV, access control software, performing remote access, troubleshooting dealing directly with customers. Providing IT support, information security, configuration of switches, modems, routers and internal network administration. Internal support in IT and peripherals, survey of.

Natal, Rio Grande Do Norte, Brazil

Provided support to public servants related to the use of computer equipment, internal management systems, sharing folders and directories on the LAN network, AD, internal network configuration, Office package support, remote assistance to public defenders. Performed preparation of IT reports to improve public management, preventive maintenance.

Natal, Rio Grande Do Norte, Brazil

Acted with remote attendence in the educational sector from state of Rio Grande do Norte. Purposed to reply, forward, and administrate the calls from the teaches, students, schol's directos and parents from doubts and erros in use of SIGEDUC's plataform. primary customer service in the management of public education in RN.

Curso Superior De Tecnologia (Cst), Análise E Desenvolvimento De Sistemas

Degree Bacharel, It

It Maintenance And Support Technician, It, 83.18