Jonathan S. Email & Phone Number

Verona, Italia

Manage an ATM plug&play multi-vendor application that is running at numerous banks across 5 continents.Activities:• Plan, maintain and execute the product road-map.• Take decisions to improve, change and upgrade the product, based on ATM's network data and stakeholders' insights.• On-site and remote training to customers and team members.• Manage a multilingual development and test team in multiple time zones.• Provide support to sales and operations team.• Create new functionalities and maintain current code base.• Follow up production and development incidents across their entire life cycle.• Analyze and perform code reviews.

Ciudad De México, México

• Orchestrate ongoing support and migration project plans, in French and English. Even though, I'm a native Spanish speaker.• Manage development and test team for achieving the deadlines.• Negotiate and report project's statuses to customer's managers.• Mange project's time, tasks and schedules.• Identify areas of opportunity and propose solutions and/or improvements.

Ciudad De México, México

• Lead multilingual and multicultural, development and test teams.• Develop new functionalities and maintain current code base.• Local and remote support to customers, being the first point of contact.• Provide support for production and development incidents in multiple time zones.• Analyse and perform code reviews.• Perform on-site proof of concepts.• On-site and remote training to customers and team members.

Ciudad De México, México

Project Description:Support migration of old ATM’s platform to the Kalignite Suite for multiple banks across the globe. The suite is created in C++, C#, HTML Javascript and CSS.Activities:Lead India and Mexico team to create, identify and execute test cases. Improve the testing process which leads to less defects and better software.Validate defects and make sure they have all required evidence to be analysed. Perform a pre-analysis (and in some cases issue resolution) in order to speed up the resolution process. In case this defect is raised by a customer, I negotiate with them in order to clarify it or reject it.Create delivery plan along with the bank, estimate dates and times, according to the requirement analysis.Train new team members, help them to understand the application, hardware and testing process, this is for new testers or developers.Tools & Technologies:Microsoft visual studio, Team Foundation server (TFS) Windows, MS Office, C#, HTML, JavaScript, Microsoft Test Manager.

Ciudad De México, Ciudad De México, México

• Ensure quality of deliverables by creating and executing test cases, designing test plans and identifying improvements to the application.• Report bugs and follow them up right to the closure.• Support customer to clarify and discard invalid bugs before they reach development team.Tools & Technologies:Microsoft visual studio, Windows, MS Office, C#, HTML, JavaScript, Microsoft Test Manager.

Remote

Remote

WebHosting and internet services provider for small and medium size companies.Creation and design of web pages, from landing pages and blogs to complete sites.Guide customers for choosing the right products for their companies.

Mexico City, Mexico

Mexico City, District Fédéral, Mexique

Bancomer “ANDREA Pymes”Project Description & Assignments descriptions:Bancomer needs to migrate its old on line banking system mounted in java to a newer version and appearance. This platforms has the functionalities of: Create new enterprises, Add employees, make / import payments, manage inversions, make queries, pay services, security control, etc. I was helping TATA to design analyze and review new test cases and use cases, mine and the ones from my co-workers.Training new team members to create test cases or understand the application.Analysis of requirements for creating, test scripts (Black box, Modular, functional and SIT testing). Test bed creation. Role: ConsultantTool & Technology used: HP Quality Center, Windows, MS Office, Java

Mexico City, District Fédéral, Mexique

SAP (CRM) MigrationProject Description & Assignments descriptions:Grupo Compartamos Decided to migrate their platforms to the ERP called “SAP” specifically the module for initiating new cash credits. In this module, the officer creates new customers and registers new opportunities for the bank. I helped testing team to do a better test scripts creation, execution, defect rising and report results to customer.Training new team members to know how to test / use the system.Analysis of requirements for creating, executing and approving test scripts (Black box, SIT testing). Approval / rising and tracking lifecycle of new defects. Test bed maintenance. Test plan / flow tracking. Role: ConsultantTool & Technology used: HP Quality Center, SAP, Windows, MS Office

Mexico City, District Fédéral, Mexique

ECS+ / Credit InitiationProject Description & Assignments descriptions:Banamex is migrating all their platforms to a completely new system called ECS+ at this platform exists “Credit Initiation” which helps to register and book all the new credit cards applications.Help testing team to do a better test scripts creation, execution, defect rising and report results to customer.Training new team members and also final user to know how to test / use the system.Analysis of documents / requirements for creating, executing and approving test scripts (Black box, SIT, UAT testing). Approval / rising and tracking of new defects. Analysis and tracking of new requirements. Set up test environment. Test bed maintenance. Test plan / flow tracking. Role: ConsultantTool & Technology used: HP Quality Center, 390 IBM, Java, Windows, MS Office

Querétaro, Mexique

DWH / Sistema de Prevencion de Lavado de Dinero / Basilea / Blanca / Semaforo de retenciónProject Description & Assignments descriptions:Those were projects already existent and Santander was sending new modules or characteristics to everyone. These projects are related to risk management, data warehouse or avoid customer accounts cancellation.Help testing team to do a better test scripts creation, execution and defect rising.Training new team members for test scripts design or execution and tools Like 390 IBM, Informatica Power Center, Control-M.Define and identify test scripts based on documentation with or without help from user.Analysis of documents / requirements for creating and executing test scripts (Black box, white box, SIT, UAT testing). Rising and tracking of new / existent defects. Set up test environment. Test plan / flow tracking and creation. Batch process execution through “Control-M” or “Unix”Role: ConsultantTool & Technology used: Oracle, SQL, DB2, Windows, Unix, HP Quality Center, 390 IBM, Control-M, Informatica Power Center, SUN remote desktop, MS Office, Secure Shell, Toad, Pentaho, MS Project.

Cuautitlán Izcalli, Mexico, Mexique

Project Description & Assignments descriptions:Analysis and update of orders, sales, risks, opportunities, key deals for Mexico Caribbean & Central America and certain key accounts for LATAM.Analysis of new projects and bonuses for sales team. Backlog analysis, E2E / YoY results analysis.Creation of presentations for reporting results. Participation with business committee for reporting orders and sales resultsProcess optimization, Orion (Orders database) administration.Role: AnalystTool & Technology used: Windows, MS Office, SAP

Ingenieria En Informática, Tecnologías De Información

Bachelor Of Engineering (B.E.), Informatics, Informatics Engineer

Software Testing Certification, Software Engineering

ISTQB has a certification in software testing which endorses you as a certified software tester. I passed this certification with a 95%.