Jonathon Brown Email & Phone Number

Cleveland, Ohio

Support Miser Core Software running only Mortgage loans. Maintain Development environment. Coordinate with programming for patch management. Implement yearly Miser software Release. - Highly involved with the branch sale to Northwest Bank (2016) and the Mortgage core conversion from Miser to Black Knight MSP system (2018). Developed and oversaw the conversion workflow which created and transferred the data files. - Controlled the development environment. Maintain Miser database often recreating to keep data current. Administered user access and transaction security. Develop, modify and test workflow and program changes.

Buffalo/Niagara, New York Area

Support Miser core software. Maintain development environment. Assist with Miser software Releases and patch management. Develop, modify and test workflow and program changes. - Controlled the development environment. Maintain Miser database often recreating to keep data current. Administered user access and transaction security. Develop, modify and test workflow and program changes. - Coordinated with programming for any change requests which included both in house requests and vendor patches received from open cases. Verify programs were compiled with correct patches, pass to QA for testing then coordinated with data center to implement change into production.

Buffalo/Niagara, New York Area

Provided 24/7 support for Miser core software, Unisys Enterprise Output Manager software and Jack Henry Synergy Reports software. Monitor daily batch jobs and department email for any issues or failures. Maintain Test envrionment. Test and install yearly Miser software releases. - Highly involved with the Bank aquisitions of National City (2009), Harleysville National (2009) and HSBC (2011). Developed and tested conversion workflow and file transmission. - Maintained and supported Synergy report software for report archiving. Administered user access and report viewing rights. Organized report loading parameters for Production and Test environments. Implemented schedule for automatic report loads expediting report verification for end users. - Maintained and supported Enterprise Output Manager software for Statement and notice printing. Created notice overlays then merged with data files to generate notices. Verify in house printing and PDF files were delivered for external printing. - Coordinated with programing and lines of business to develop, test and promote software changes to production.

Buffalo/Niagara, New York Area

1st Shift operator duties including monitoring completion of nightly batch process. Performing daily tape backups. Print any Notices and Statements created and deliver to mail room. Receive and run ACH files from EPN. Verify reports were available in Synergy report archive. Monitor department Email and phone.