• Overseeing the financial and accounting responsibilities of my clients to reach their financial and operational goals and objectives.• Manage the accounting department functions in the following areas: accounts payable, accounts receivable, client billing and disbursements, payroll, and trust transactions.• Providing support to the management team in reviewing, analyzing, and developing improvements on the systems of internal control and processes.• Ensuring that the accounting internal processes and procedures are within compliance of the Trust Accounting guidelines from the Law Society of BC (LSBC).• Research and interpret accounting standards and regulations to ensure that the accounting functions are in compliance with GAAP and those from LSBC.• Prepare monthly reconciliations for both the general operating and trust accounts along with all supporting documentation for audit compliance.• Review and analyze the year-end reporting and preparations with the chartered accountant regarding corporate income tax filing and financial statements.

• Improved internal controls and reporting systems by collaborating with department heads in designing and implementing standard operating procedures.• Ensured revenue-generating departments receive up-to-date daily revenue and market statistics segment reports to compare actual, budget and forecast values.• Ensured revenue-generating departments follow PCI compliance and internal control procedures to meet and/or exceed corporate auditing standards.• Performed appropriate revenue allocations and adjustments for six revenue centers to ensure financial record systems are accurate and transparent.• Provided support to management on preparing month-end journal entries, accruals, and balance sheet reconciliations.• Supported accounts receivable and payable, general cashier and payroll on reviewing, verifying and advising on entry inquiries to ensure accuracy and completeness.• Increased accuracy and completeness on balance sheet items such as credit card payment types reducing variances to below 0.05% overall.

• Maximized revenue per available room by exceeding individual monthly upgrade targets of $1,600.• Fostered meaningful professional relations through acting as a positive ambassador.• Recognized as November’s 2012 star of the month – Heart of the House.• Contributed in improving monthly J.D. Power ratings by receiving positive ratings from guest appraisals.• Ensured guest satisfaction and loyalty through timely, considerate, and differentiated means of problem resolution, actively seeking opportunities to add value for guests.