• Conduct end to end process re-engineering and streamlining.• Conduct process interviews and observations to develop process maps and process models.• Process Improvement: analyze existing processes, identify bottlenecks, and develop strategies to optimize efficiency and effectiveness.• Lean Management: apply lean techniques to develop tailored high value solutions, and continuous improvement opportunities.• Change Management: Develop and execute comprehensive change management plans to support organizational initiatives.• Provide leadership, guidance, and coaching to all levels of employees during periods of change.• Lead and facilitate discovery work sessions with process participant groups.• Working cross-functionally to identify and implement improvement ideas/projects.• Engage with key stakeholders to ensure commitment and buy-in to lean principles and goals.• Leverage lean Methodologies, and six sigma to lead process improvement projects across the enterprise• Design and lead enterprise-wide process transformation strategies.• Establish and maintain change management framework.• Lead teams to identify areas for optimization, automation, and standardization with a focus on ROI. • Plan, coordinate and lead Value Stream Mapping and Process Transformation Workshops.• Leverage Design Thinking (DMADV) to re-envision and create end-to-end future states and operating models.• Lead process streamlining and transformation with Robotics Process Automation (RPA), ML and AI.

• Developed business cases including outlining project structure, project budget, resource requirements, project approach and action plans.• Facilitated and implemented strategic initiatives.• Designed and implemented performance improvement solutions.• Effectively worked with senior leadership, mid-level managers and front-line leads and employees to produce improvements in productivity, efficiencies, and cost effectiveness.

Healthcare and Related Industries