• Successfully managed a team of 9 direct reports, fostering a collaborative and high-performing work environment.• Mentored and coached team members to enhance their technical skills and career development.• Developed and managed annual IT budgets, ensuring alignment with organizational goals and strategic initiatives.• Developed and maintained strong relationships with key vendors, ensuring timely delivery of products, services, and support.• Collaborated with business leaders and other departments to align IT initiatives with organizational goals and drive innovation.

• Subject Matter Expert for Citrix and VMware. . • Provide tier 3 support on application and servers for multiple clients addressing complex technical outages improving return to service timelines. • Implemented multiple Citrix XenApp and VMware vSphere environments.• Technical writer and point of contact for new client statements of work.

• Implemented VMWare ESX 3.5 with EMC SAN and upgraded to a Dell Equalogix SAN to meet business requirements.• Renegotiated contracts with CDW and Sprint to get lower rates and higher discounts. • Implemented VMware reducing the amount of server hardware needed. Instituted Veeam backups to cut amount of backup tapes needed by 50%. • Maintained network, server and storage infrastructure maximizing uptime. • Relied on for technical guidance on all IT implementations and maintenance.