Jonathon M. Email and Phone Number

•Resolved Tier I issues (printing, password resets, connectivity), escalating complex issues as necessary. •Configured desktop/notebook hardware, managed software and hardware assets, and supported email accounts.•Responded to service tickets, maintaining accurate incident tracking and ensuring all inquiries were logged.

• Designing and managing databases using both SQL and NoSQL technologies, such as MySQL, PostgreSQL, and MongoDB.• Deploying applications to cloud services such as AWS, Google Cloud, or Azure, and managing server infrastructure as needed.• Collaborated closely with clients to comprehend their unique requirements, delivering tailored web solutions that exceeded expectations.• Translated Photoshop designs into functional websites using HTML, CSS, and JavaScript.

• Assisted in the development of inventory tracking software within a dynamic team of three softwareengineers, implementing effective scrum meetings• Contributed to the implementation of 3 key backend features and database integration using MySQL and Java, resulting in enhanced system functionality• Debugged and maintained projects increasing team-wide efficiency, resulting in a substantial decrease ininventory assessment times• Utilized version control systems (Git) to manage codebase changes and streamline collaborative development.

Provided accurate financial information for the business and handled financial reports. Duties included data entry, payroll, accounts payable and receivable, as well as monthly reports of financial position.