Jonathon Phillips

Jonathon Phillips Email and Phone Number

Lead Technical Account Manager @ NICE
Minneapolis, MN, US
Jonathon Phillips's Location
Minneapolis, Minnesota, United States, United States
Jonathon Phillips's Contact Details

Jonathon Phillips work email

Jonathon Phillips personal email

n/a
About Jonathon Phillips

Dynamic Team Lead with 20 years of experience managing a portfolio exceeding $20K in monthly recurring revenue. Increased client renewals by 15% through strategic action plans and fostered team efficiency by implementing new productivity frameworks. Seeking to leverage expertise in account management and client engagement to drive business growth and enhance service delivery in future opportunities

Jonathon Phillips's Current Company Details
NICE

Nice

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Lead Technical Account Manager
Minneapolis, MN, US
Jonathon Phillips Work Experience Details
  • Nice
    Lead Technical Account Manager
    Nice
    Minneapolis, Mn, Us
    View
  • Evolve Ip
    Team Lead - Account Services
    Evolve Ip Jul 2022 - Nov 2024
    View
  • Evolve Ip
    Technical Account Manager
    Evolve Ip Oct 2021 - Jul 2022
    View
  • Tailwind Voice & Data
    Project Manager
    Tailwind Voice & Data Feb 2021 - Oct 2021
    View
  • The Geneva Suites
    Operations Manager
    The Geneva Suites Jun 2020 - Feb 2021
    Bloomington, Minnesota, United States
    View
  • Evolve Ip
    Client Relationship Manager
    Evolve Ip Apr 2019 - Jun 2020
    Edina, Mn
    · Maintained relationships with client base by conducting CVRs (Client Value Reports) on a regular basis · Established upsell and cross-sell funnel as well · Handled renewal strategy
    View
  • Evolve Ip
    Customer Service Manager
    Evolve Ip Oct 2017 - Mar 2019
    · Handled billing, porting and equipment procurement · Managed top 50 accounts · Supervised Customer service and account management teams
    View
  • Evolve Ip
    Project And Account Manager
    Evolve Ip Mar 2013 - Sep 2017
    · Managed 300+ accounts · Implemented services for all new clients · Handled MACD orders and internal projects
    View
  • Luther Brookdale Chevrolet, Buick Pontiac Gmc
    Project And Account Manager
    Luther Brookdale Chevrolet, Buick Pontiac Gmc Sep 2012 - Mar 2013
    · Sold new/used vehicles · Handled service questions· Maintained quality of vehicles
    View
  • Compucom
    It Specialist
    Compucom Jun 2011 - Jul 2011
    · Assisted technicians with installs in the call center · Handled multiple reporting tools · Processed orders and entered into billing systems
    View
  • Centurylink Technology Solutions
    Customer Account Manager 3
    Centurylink Technology Solutions Jan 2010 - Jun 2011
    · Managed over 250 national accounts · Grew revenue by cross-selling and upgrading products · Handled client renewal contracts
    View
  • Integra
    Team Lead, Corporate Marketing Analyst 2
    Integra Jul 2002 - Dec 2009
    · Lead a team of 10 people · Handled escalations and product pricing · Increased client retention by cross-selling · Resolved client issues · Worked PUC, BBB, FCC and C level matters · Interacted with multiple departments to resolve problems
    View

Jonathon Phillips Skills

Account Management Telecommunications Managed Services Voip Voice Over Ip Sales Microsoft Office Mpls Customer Service Telephony Project Management Microsoft Excel Customer Retention Powerpoint Public Speaking Strategic Planning Customer Satisfaction Unified Communications Hosted Services Microsoft Word Outlook Sip Trunking Broadband

Jonathon Phillips Education Details

  • Lindbergh
    Lindbergh

Frequently Asked Questions about Jonathon Phillips

What company does Jonathon Phillips work for?

Jonathon Phillips works for Nice

What is Jonathon Phillips's role at the current company?

Jonathon Phillips's current role is Lead Technical Account Manager.

What is Jonathon Phillips's email address?

Jonathon Phillips's email address is jo****@****ech.net

What schools did Jonathon Phillips attend?

Jonathon Phillips attended Lindbergh.

What skills is Jonathon Phillips known for?

Jonathon Phillips has skills like Account Management, Telecommunications, Managed Services, Voip, Voice Over Ip, Sales, Microsoft Office, Mpls, Customer Service, Telephony, Project Management, Microsoft Excel.

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