Jonathon Sledge Email & Phone Number

Austin, Texas Area

Reno, Nevada Area

• Deliver quality customer service in order to build and maintain customer rapport• Resolve customer complaints in an efficient and professional manner, ensuring repeat business

Austin, Texas Area

Planned and executed the launch of a new restaurant, and oversaw its day-to-day business operations. Recruited local sponsors to build brand awareness and engage the community. Drafted written reports to communicate efficiency of operations to upper management

Austin, Texas Area

Oversaw day-to-day operations of a busy restaurant. Supervised drivers and cooks, routed deliveries, and prepared food. Performed inventory checks and placed food orders based on existing/needed stock. Assisted upper management with community outreach, local marketing, and advertising.

Reno, Nevada Area

Led a 15-member production team in a fast-paced, televised sales environment. Responsible for reaching daily sales goals and engaging customers through available digital mediums. Developed written strategies to improve sales growth. Created innovative product themes and vignettes to attract new customers. Drafted written reports on operations to upper management.

Reno, Nevada Area

Responsible for achieving hourly sales goals and producing engaging and entertaining television programming for a nationally broadcast jewelry sales channel. Determined product lineup, pricing, and moment-to-moment sales strategy during live shows. Decided acceptable sales margins depending on audience momentum, and according to company guidelines. Coordinated via radio with call center during heavy call volumes, and collaborated with television production crew. Position required intimate knowledge of product, consumer preferences and trends, and gemstone jewelry.

Bachelor Of Arts - Ba, English - Writing

Associate Of Arts - Aa, English Language And Literature, General, 3.75 Gpa