Jonathon Reid Email & Phone Number

Overland Park, Kansas, Us

As an Operations Analyst II at SelectQuote, I am responsible for improving operational efficiencies and effectiveness across the company. My role involves analyzing complex data sets to uncover trends, making recommendations for process enhancements, and implementing solutions to drive business success. I collaborate closely with various teams to facilitate data-driven decision-making and contribute to strategic projects.Key Responsibilities:- Conduct detailed data analysis to identify trends, discrepancies, and opportunities for operational improvements.- Develop and maintain regular reports for management on key operational metrics.- Work with cross-functional teams to implement process improvements and monitor their impact.- Use advanced analytical tools to create predictive models and forecasts.Assist the management team in strategic decision-making through detailed analysis and presentations.

San Francisco, Us

I played a pivotal role in influencing business decisions by providing data-driven insights. I was responsible for interpreting complex datasets, analyzing business trends, and developing comprehensive reports to optimize Unity's strategic initiatives. Leveraging my advanced knowledge in BI tools and analytics software. I designed and automated dashboards, created visualizations, and managed large datasets, offering crucial insights that enhanced business performance.Collaborated with cross-functional teams, I identified key performance indicators (KPIs), conducted A/B testing, and monitored data quality, ensuring that the data utilized for decision-making was accurate and reliable. Lastly, I helped develop predictive models and implemented machine learning algorithms to forecast business trends.

San Jose, California, Us

After helping found the BI team at Signifyd the team took over management of various data visualization tools. First taking over the Tableau instance and then helping assist in integration over to Looker where my team managed the tool. This became two instances of Looker running at the same time, one internal and one external instance for customer usage that is still up and running today. We also introduced DBT later into the process as a connector between our datalake and our Looker instance to help with large aggregations. All of these improvements helped raise the companies goal of being "driven by data" with KPIs being built out with the assistance of the team. During my time in the role, we grew from two people into a team of six with other analysts also joining the company in more specialized roles. While they were not part of the BI team, they were directed by my team in data matters.

San Jose, California, Us

San Jose, California, Us

San Jose, California, Us

Mountain View, Ca, Us

Diagnose, troubleshoot and resolve a range of software, hardware and connectivity issues. Excel in asking probing questions and researching, analyzing and rectifying problems.Write and perform queries using data from Google doc's with SQL coding that is custom written by myself.Consistently praised for communicating effectively with both technical and nontechnical users. Known for excellent problem-solving skills and patience in dealing with frustrated users.Custom built Dashboard/DashNav using data gathered through SQL queries to display relevant information for our department.

Redwood City, Ca, Us

• Attracts and assists potential customers by answering questions or suggesting information about our products/services• Open and maintain customer accounts by recording and updating account information.• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.• Maintains financial accounts by processing customer adjustments.• Recommends potential products or services to management by collecting customer information and analyzing customer needs.• Prepares product or service reports by collecting and analyzing customer information.• Contributes to team effort by accomplishing related results as needed.

Santa Barbara, California, Us

Social Intelligence Corp is the most trusted and largest provider of social media reports, tools and data to commercial and Government organizations. Headquartered in Santa Barbara, Calif., the Company has developed a unique suite of products including employment background screenings, insurance claims investigations, corporate due diligence, and Government services. The company offers SaaS based search tools, predictive scoring algorithms, and proprietary data to deliver unparalleled solutions to reduce costs and keep companies and people safe

Goleta, Ca, Us

Founded in 2005, Nations Info Corp is a leading online provider of real estate and financial information and services to consumers, investors and professionals. The company’s overarching objective is to aggregate and synthesize massive amounts of data, which is otherwise difficult to find and interpret, into formats which are easy to access, use and ultimately empowering for its customers. Our goal is to present information which can help our customers make informed decisions to identify opportunities to improve their lives, protect their identity and create personal connections to enhance their businesses and personal network.

Houston, Texas, Us

Helped manage a 250+ unit apartment complex. Placed and executed work orders, resident requests, helped plan and organize community events, input data information into various systems, filing, executed porter activities, and many other tasks.

Bentonville, Arkansas, Us

Stocking and cashier work.

Bachelor Of Applied Science (B.A.Sc.), Computer And Information Sciences And Support Services

High School Diploma