Jonathon Tilma
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Jonathon Tilma Email & Phone Number

EUDM Manager at Adient
Location: Zeeland, Michigan, United States 7 work roles 1 school
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Current company
Adient
Role
EUDM Manager
Location
Zeeland, Michigan, United States
Company size
16166 employees

Who is Jonathon Tilma? Overview

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Jonathon Tilma is listed as EUDM Manager at Adient, a company with 16166 employees, based in Zeeland, Michigan, United States. AeroLeads shows a matched LinkedIn profile for Jonathon Tilma.

Jonathon Tilma previously worked as EUDM Engineer at Adient and Technology Specialist at Jamestown Baptist Church. Jonathon Tilma holds Bachelor Of Science - Bs, Server Administration from Davenport University.

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Email format at Adient

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Adient

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Profile bio

About Jonathon Tilma

Experienced IT professional with a proven track record in desktop services, end-user device management, and customer-focused technical support. As a Desktop Services Engineer at Forest Hills Public Schools, I specialize in managing complex IT infrastructures, including Microsoft Endpoint Configuration Manager (SCCM), Active Directory, and both Windows and MacOS environments.With a strong background in project management and system deployment, I've successfully led initiatives such as Windows 10 upgrades and mass rollouts affecting over 45,000 computers globally. My expertise extends to creating and maintaining documentation, mentoring team members, and providing high-level technical support.Recently certified as a Chief Technology Officer by Michigan School Business Officials, I'm passionate about leveraging technology to enhance educational environments and business operations. My approach combines technical proficiency with a dedication to world-class customer service, ensuring that IT solutions truly serve the needs of users and organizations.Whether managing help desk operations, optimizing system performance, or implementing new technologies, I'm committed to driving efficiency, security, and user satisfaction in every project I undertake.Specialties: Desktop Services, IT Infrastructure Management, SCCM, Active Directory, Windows/MacOS Support, Project Management, Technical Documentation, Team Leadership, Customer Service-Oriented IT Solutions

Current workplace

Jonathon Tilma's current company

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Adient
Adient
EUDM Manager
Zeeland, MI, US
Website
adient.com
Employees
16166
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7 roles

Jonathon Tilma work experience

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Eudm Manager

Adient

Zeeland, MI, US

Eudm Engineer

Current
Adient

Plymouth, Michigan, United States

  • As a End User Device Management (EUDM) Engineer at Adient, I spearhead the customer support experience, leveraging my expertise in Microsoft Endpoint Configuration Manager (MECM/SCCM) to drive operational excellence.
  • Own end-to-end management of MECM/SCCM infrastructure, ensuring optimal performance and seamless upgrades
  • Architect and maintain robust deployment strategies for applications, patches, and OS images across diverse hardware environments
  • Develop and optimize collections, queries, and custom reports to enhance system efficiency and provide actionable insights
  • Lead troubleshooting efforts for complex technical issues, including SCCM/Azure/MEMCM logging connections, patch compliance, and application deployment
  • Collaborate with cross-functional teams and third-party vendors to resolve escalated issues within SLA parameters
Oct 2024 - Present

Technology Specialist

Current
Jamestown Baptist Church

Hudsonville, Michigan

Provide on-call technical support to staff membersMaintain network infrastructure including Cisco switches, and Ubiquiti wireless access pointsResearch, test and install new hardware and software based on staff needsProvide assistance to staff updating content on the church websiteCreate proposals and recommendations for new equipment upgradesFacilitate.

Jan 2009 - Present

Desktop Services Engineer

Forest Hills Public Schools

Grand Rapids, Michigan, United States

-Provide operational and maintenance support of Microsoft Configuration Manager infrastructure, patching, and updates to include troubleshooting issues when they arise.-Manage Windows deployment process to Windows server and workstations via Configuration Manager-Assist with management of Active Directory, GPO creation, and DHCP/DNS-Manage.

May 2021 - Sep 2024

End User Computing Systems Engineer - Delivery And Support

Adient

Build, test, and deploy Windows 7 to Windows 10 1809 In-Place Upgrade Task SequenceValidate Windows 10 Enterprise 1809 and 1809 LTSC for Production use on over 40 Dell modelsDevelop documentation for Service Desk, Local IT, and Operations teamTroubleshoot and support imaging task sequences for over 20 languagesCommunicate changes to imaging and patching to.

Jul 2018 - May 2021

Helpdesk Coordinator

Forest Hills Public Schools

Grand Rapids, Michigan

Provide phone, in person, and remote technical support to staff and studentsMaintain accurate inventory of district technology fixed assets using WebHelpDeskManage district technology support ticketing system using WebHelpDeskOversee and assist with interviewing interns as part of the district's technology intern programDevelop training materials and.

Sep 2015 - Jun 2018

Support Technician

Forest Hills Public Schools

Grand Rapids, Michigan

Provide in person technical support to district staff and studentsSupervise interns hired as part of the district’s technology intern programProvide network and hardware training for new and existing staff membersMaintain network infrastructure including switches, patch panels, and network dropsInstall and update new hardware and software

Nov 2012 - Sep 2015
Team & coworkers

Colleagues at Adient

Other employees you can reach at adient.com. View company contacts for 16166 employees →

AD Alex Douetts Alex Douetts Colleague at AdientBrazil, Brazil View → RL Rosley Lima Rosley Lima Colleague at AdientSão Paulo, São Paulo, Brazil, Brazil View → RH Rock Hendro Rock Hendro Colleague at AdientIndonesia, Indonesia View → PK Priyanka Kathare Priyanka Kathare Colleague at AdientPune, Maharashtra, India, India View → DC Dioscelin Chavez Dioscelin Chavez Colleague at AdientMatamoros Municipality, Tamaulipas, Mexico, Mexico View → AP Andrea Puente Andrea Puente Colleague at AdientCoahuila, Mexico, Mexico View → MM Marek Malis Marek Malis Colleague at AdientFrankfurt, Hesse, Germany, Germany View → MC Miguel Cortes Miguel Cortes Colleague at AdientGardner, Kansas, United States, United States View → MB Mike Bosco Mike Bosco Colleague at AdientManchester, Tennessee, United States, United States View → AR Aracely Requena Orozco Aracely Requena Orozco Colleague at AdientTorreon Metropolitan Area, Mexico View →
1 education record

Jonathon Tilma education

FAQ

Frequently asked questions about Jonathon Tilma

Quick answers generated from the profile data available on this page.

What company does Jonathon Tilma work for?

Jonathon Tilma works for Adient.

What is Jonathon Tilma's role at Adient?

Jonathon Tilma is listed as EUDM Manager at Adient.

Where is Jonathon Tilma based?

Jonathon Tilma is based in Zeeland, Michigan, United States while working with Adient.

What companies has Jonathon Tilma worked for?

Jonathon Tilma has worked for Adient, Jamestown Baptist Church, and Forest Hills Public Schools.

Who are Jonathon Tilma's colleagues at Adient?

Jonathon Tilma's colleagues at Adient include Alex Douetts, Rosley Lima, Rock Hendro, Priyanka Kathare, and Dioscelin Chavez.

How can I contact Jonathon Tilma?

You can use AeroLeads to view verified contact signals for Jonathon Tilma at Adient, including work email, phone, and LinkedIn data when available.

What schools did Jonathon Tilma attend?

Jonathon Tilma holds Bachelor Of Science - Bs, Server Administration from Davenport University.

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