Jonathon Dunne Email & Phone Number

Providing online sports commentary that regularly finishes in the top 10 most viewed articles.International Coverage:Luxembourg Men's National Team - World Cup Qualifiers and International FriendliesEuro 2020 Championship - Semi Finals and FinalDomestic/Club Level Coverage:2021 UEFA Champions League Final

London, England, United Kingdom

London, Greater London, United Kingdom

We provide clients with the guidance, capability and support to deliver technology change, through a unique blend of experienced consultants, engineers and high calibre graduates.Ten10 Engineering is a collective of experienced consultants and engineers. Building on our heritage as experts in software testing and quality, we offer consultancy and services.

London, United Kingdom

• Achievements and responsibilities:
• Devised and implemented a new approach to candidate selection for audits, mitigating risks through a reduction in manual intervention.
• Designed and produced a new series of annual and quarterly reports with an improved user interface and a more streamlined back end process that delivers more accurate results.
• Attending client visits, providing compliance guidance and carrying out candidate audits onsite.
• Delivering audit results for more than one hundred candidates on a monthly basis.
• Produced technical training and guidance documentation in relation to Microsoft Office Suite for multiple compliance teams.

London, United Kingdom

• Achievements and responsibilities:
• Managed the whole of business client communication for a project delivering a GBP 3.5m fee increase in 2016, initial target for the project was GBP 1m.
• Managed a database of client fee data, providing analysis on current fees charged and potential increases which was then delivered to facilitate the required fee increase for the project.
• Managed the business relationship with the printing vendors in relation to the fee increase project. Ensured that all stock levels were maintained and that all communications were dispatched from the printers in a.
• Organised a series of group, and one to one, meetings with internal stakeholders in relation to the project. These meetings were used to deliver the project vision and channel discussions and queries into a positive.
• Provided management and oversight of client communications dispatched from the UBS office in Wroclaw, Poland.

London, United Kingdom

• Achievements and responsibilities:
• Senior team member for the Client Correspondence and Banking Support teams for the Operations function.
• Delivered a project to close a mailing service within 12 months which was no longer beneficial to the business.
• Managed and responded to day to day client queries regarding the electronic banking services offered by the company.
• Handled all cash withdrawals for Wealth Management, clients in London. Performed anti money laundering and business risk management checks.
• Provided support for a project reducing the safe deposit box offering from the business.

London

• Achievements and responsibilities:
• Provided archiving support for a client document refresher exercise. All client documentation was catalogued and stored with an electronic copy made available on IT systems for business reference.
• Answered client telephone queries in relation to the electronic banking offering made available by the Wealth Management business.
• Dispatched all client account opening and closing correspondence.
• Provided Front Office functions with the relevant application forms for account opening purposes.
• Reviewed US client tax forms and documentation to ensure that they complied with the latest IRS regulations.

Orlando, Florida Area

• Achievements and responsibilities:
• Delivered the highest quality customer service for all guests at the Hollywood Studios Park.
• Managed the operation of my designated attraction on a daily basis.
• Provided conflict resolution solutions in pressured environments.

Accurate and efficient account creation and maintenance.

Bachelor'S Degree, History

Event And Hospitality Management