Jonathon Perez Email & Phone Number

Geelong, Australia, Au

•Recruited and trained 7 leaders within the first 6 months of joining the company to fill vacant positions throughout the district. Identified opportunities with marketing, selling culture, and replenishment and partnered with Country Manager and RVM to execute strategies that resulted in my district's 2 highest volume stores positively leveraging sales/traffic.•Promoted to Flagship GM within the first 3 months of tenure and assumed responsibilities of DMIT for the DFW market. Partnered withother store managers to identify individual store opportunities, understand their "unique customer", and create weekly, monthly, andquarterly goalsheets. Held myself accountable to follow up with routine check-ins to ensuregoals were met.•Formally recognized twice by RM, US Country Manager, and company CEO for the extreme positive impact my strategies and contributions had on salesand metrics in DFW market. Additionally, my store was recognized company-wide for raising the most money (donations) in the US market ($25,600 USD) over the course of 4 months to help aid the Australian bushfires in 2019-2020.

Los Angeles, Ca, Us

•Developed and executed a successful marketing campaign for the RED concept store, resulting in a 30% increase in foot traffic and a 25% increase in sales within the first month of opening. This accomplishment was in leu of maintaining the districts highest total sales ($8.51 million), highest UPT (3.67), highest ADT (S39.98), second to lowest AUR ($10.89), and highest e-mail capture rate (85% capture).•Collaborated with cross-functional teams, including merchandising, operations, and marketing, to ensure that the RED concept store was aligned with the company's overall strategy and goals. Additionally, I implemented a new inventory management system that reduced out-of-stock items by 50%, resulting in increased customer satisfaction and sales.•Implemented training programs for all employees, including product knowledge, customer service, and sales techniques, resulting in improved performance and customer satisfaction. This directly resulted in the promotion of 17 P/T associates to F/T positions, 8 Visual managers to more senior positions, and 6 operational managers to more senior positions (including 2 ASM's to Store Managers) by implementing dedicated touch bases to discuss individual development plans.

New York, Us

•Through my dedication to improving the store's culture and boosting morale, I was able to achieve significant results that were recognized by the company's management team. My efforts were aligned with the company's brand guidelines and core values, ensuring that all strategies were consistent and aligned with the company's mission.•As a result of my efforts, I was able to positively impact employee retention, resulting in a more stable and motivated team. This change in culture was reflected in the weekly sales and KPI reports, as my team consistently achieved and maintained the highest metrics during my SFL hours compared to the other leaders in the store. Overall, my ability to lead by example, inspire my team, and align my efforts with the company's core values and mission allowed me to achieve outstanding results and drive success for the store.

Pittsburgh, Pa, Us

•Through my leadership as the D.O.R. for my home store, I was able to achieve significant results and gain recognition from the district management team. By leveraging the allocated payroll and executing monthly visual sets based on the store's individual needs, I was able to contribute to the store's success as the highest volume location in the district with $8 million in sales.•My success in visual merchandising led to my selection as the lead for monthly district floor set calls and the "district visual ambassador," responsible for training new talent on the company's merchandising standard operating procedures. Furthermore, I identified an opportunity to implement a "clientele list to build a more personal relationship with our biggest customers and promote higher customer retention. This list allowed us to have direct communication with bulk buyers, ensuring sales goals were exceeded, and having more control over shipment and inventory needs.

•By taking initiative, I quickly developed my career and was promoted to a salaried FT administrative manager from PT entry level associate in less than a year. In my new role, I continued to prioritize customer satisfaction by implementing new training programs for associates and ensuring that all customer inquiries were promptly addressed. By working closely with my team, I was able to streamline processes and increase efficiency, resulting in a significant increase in sales and profits for the company.•Overall, my ability to embrace a customer-first culture, lead by example, and consistently exceed expectations allowed me to quickly develop my career and make a significant impact on the success of the company.