(Velera is previously known as PSCU-Coop Solutions)Established the financial service organization's strategy around comprehensive risk data acquisition, AI machine learning integration, and fraud strategy management that supports our member owners. Using this strategy, ensure accurate mitigation efforts are taken on any and all significant intelligence leads related to cross channel fraud and risk issues.Serve as an industry representative on behalf of Velera around fraud prevention, identity theft, machine learning and advanced fraud technology around risk prevention.Lead and execute strategy for a Fraud Intelligence skunkworks program that looks at data and events from a completely new perspective across multiple product channels (card transactions, call center, online events, third-party intelligence, etc.), securing over $500,000,000 that would have otherwise been fraud losses.

Created and managed an approach to fraud using cross-network analytics to create a 360° view of a customer, enabling PSCU to use shared intelligence to predict and defend against fraud before the first card swipe.

Lead the Insider Threat Program to address potential risks within PSCU, their vendors, as well as threats down to the credit union branch level. Additionally responsible for overseeing fraud prevention, detection, investigation and loss recovery strategies as impacted by company or client resources and major or organized crime for PSCU and client financial institutions.Conducted non-custodial interrogations of internal resources at varying levels utilizing basic and advanced levels of training by the Reid Institute with the Department of Homeland Security.Built behavioral analytics system for fraudulent and suspicious activity by internal and external threats. Focusing on root cause analysis and quantifying risk to make positive changes happen and better service our members.

Served as GRC subject matter expert between internal and external auditors and IT.Served as the technical liaison to the business, providing best practices, system analysis, research and support on the GRC program.Completely rebuilt the Policy, Standard and Procedure base to better comply with regulatory requirements and reduce overall impact to business operations.Developed, implemented, and maintained an annual Risk Assessment review of information systems. Participated in development, implementation and maintenance of a Risk Assessment model.Managed multiple IT audits, including ISO 27001, PCI DSS, SSAE 16, Internal General Computer Controls (GCC), as well as other banking industry programs.Served as the lead investigator on internal investigations, to include computer forensics and personnel matters.Led special projects related to IT process improvement initiatives by challenging current processes and suggesting creative improvements or alternatives with an emphasis on cost reduction and process improvement.

Appointed by City of St Petersburg Mayor Rick Kriseman to provide council and recommendations on behalf of citizens for policies and procedures within the Police Department to the Chief of Police, as related to Internal Affairs cases.

Promoted awareness and communications within the security industry and local community of professionals.

Executed and facilitated multiple continuous assessments: ISO 27001, Sarbanes-Oxley, SAS 70 Type II, PCI DSS, BCP/DR and Internal General Computer Controls (GCC).Combined company GCCs with other regulatory standards and controls (HIPAA, PIPEDA, PCI DSS, EU Directives) to streamline auditing processes by 50%, resulting in reduction of overall audit costsAuthored and edited the policy base for the company, balancing stringent auditing standards with the need to maintain efficient business operationsNegotiated and creatively resolved conflicting interests of auditing teams and operations personnel. Performed risk assessments and analysis of new client and vendor contracts, determining security needs and recommending pragmatic and risk-based security controls that satisfied contractual, regulatory requirements and the needs of the business unit.Conducted both physical and logical risk assessments at facilities worldwide to determine vulnerabilities or potential non-compliance.Produced reports and conducted briefings with all levels of staff that mapped vulnerabilities to threats and recommended appropriate mitigation strategies.Served as team leader for the Global Virus Response Team and Incident Response Team, executing plans during numerous domestic and global events.Served as the Investigator, where I had a hand in legal inquiries, auditing both remotely and on the ground, as well as providing both logical and physical security expertise.Conducted highly-sensitive internal investigations, providing reports and briefings directly to CxO staff members. Conducted external investigations along with the Company client base of clients, including financial/banking, telecommunications, consumer products and healthcare sectors. These events include local and state law enforcement, FBI, financial regulatory agencies and law enforcement entities from outside the U.S.