Implementation of Revenue Cycle at Sentara.-Managed integration of Legacy CDM into EPIC CDM.-Charge Router/Handler build and optimization.-Cost Center Assignment Build and Maintenance-General Ledger Build and Maintenance- Revenue Guardian Build- Workqueue design- Automation of Rehab/Therapy- DNB build/design- Fee Schedule and Billing Fee Schedule Group Design and Build- Extract Design-Clinical to Billing Charging SME

Charge Router - Build and MaintenanceManagement of all Charges within EPICCDM Maintenance

Train Physicians, Clinicians, and PSR's on EPIC Ambulatory including Cadence/Prelude/Resolute and Athena.Assist with Go-Live and Post Go Live support

Assist with the pre Go live and Go live implementation of EPIC at Moses Cone and Wesley Long Hospials.Provided Elbow to Elbow support to physicians and nursing staff.Operated the Command Center and answered questions regarding inpatient and Ambulatory EPIC modules. Assist with the Go Live of the Inpatient and Ed for Bon Secours Mary Immaculate hospital.Provide elbow to elbow support for physicians and nursing staff.Assist with the Go Live of Oschner New Orleans Main Campus ambulatory Epic Go Live.Assisted end users with registration and physician order entry,Assisted with Go Live Support for Bon Secours Maryview Inpatient and ED.Provide elbow to elbow support for physicians and nursing staff.

Provide Epic Support for all of Sentara Physicians and Ambulatory Clinicians over the phone and report to the correct DBV and discuss planning. Assist with Telehealth for ICU. Assisted with Ambulatoru Classroom training and enhancements.eCare Jr. Clinical Application System Analyst – provide EPIC pre and post go-live support to Physicians, nurses, and clinical staff at Sentara Obici, Norfolk General, Careplex, Bayside, Princess Anne, Leigh, and Virginia Beach General Hospitals in the Hampton Roads area of Virginia and Northern Virginia, Potomac Hospital.· Provided 1-on-1training to Physicians, nurses, and clinical staff to fully go over the whole system and explain the steps of any questions they have. · Delivered in class training using a system playground to integrate system usability and requirements with clinical and hospital work flows.· Involved in system implementation support to Physicians, nurses, and clinical staff in the following Epic modules: ADT, ASAP, EpicCare, HIM, CPOE, ClinDoc, OpTime, and Stork· Enhanced system knowledge and speed by creating system flow sheets. · Worked extensively with the design and build team to optimize system configurations and troubleshoot technical issues.· Supplied day-to-day system support to all Physicians, nurses, and clinical staff in need of assistance.· Reported technical issues requiring analysis to the appropriate staff.

EPIC implementation and training of physicians before and during Go Live. Support for clinical staff. ASAP ED(ADULT AND PEDS) STORK (L&D) OPTIME INPATIENT HIMS AMBULATORY CPOE CLIN DOC PACU ICU CVICU CCU NICU PICU NSTU BEHAVIORAL HEALTH PTU PBSU HOSPITALIST: (IM,PEDS,OB) INFECTIOUS DISEASE (ID) MEDSURG ENDO PEDS ANESTHESIA GEN SURG ORTHO ONCOLOGY

Involved in system implementation support to Physicians, nurses, and clinical staff in the following Epic modules: ADT, Ambulatory, ASAP, Stork, EpicCare, HIM, CPOE, ClinDoc, and OpTime.· Extensive proficiency and knowledge of the ASAP module due to spending a majority of the time in the ED.· Provide knowledge and tools of the ASAP system (custom Macros, chart completion to eliminate deficiencies, and proper billing through chart analysis) to Emergency Medicine Physicians to match the continuous workflow of the ED.· Reconciled technical issues that were presented after implementation with the appropriate staff members· Reduced stress and anxiety of Physicians, nurses, and clinical staff due to the system’s activation by providing swift and efficient system solutions and support · Customized user order sets and preference lists to make the Epic CPOE module as uncomplicated as possible for end users· Created and customized note templates and smart phrases to make the charting process as quick and unproblematic as possible Epic Systems/Hospital Units Experience· Epic modules with over 6 months experience: § ADT, ASAP, Beacon, ClinDoc, CPOE, EpicCare (Inpatient & Ambulatory), HIM, OpTime, RX, Stork· Extensive knowledge in the following Hospital Units:§ ED(Adult & Peds), L&D, OB/GYN, Women's Health, Surgery (Inpatient/Outpatient), Anesthesia, Endo, GI, Cath Lab, PACU, Behavioral Health(Psyc), CCU, CVICU, CVSU, ID, MedSurg, NICU, NSTU, Ortho, Oncology, Peds, Stepdown, Telemetry, Hospitalists (all Inpatient areas)

Training and assisting physicians for the EPIC upgrade and Go-Live. Training in the customization and optimization of notes and preference lists.