Jonathon Williams Email & Phone Number

Detroit, Michigan, United States

• Analyzed, developed, and tested processes for scanning, collecting, and storing data and images for claims and other forms throughout the company.• Used interpersonal skills to work with users to expand our applications use cases as well as troubleshoot issues within the application.• Tracked teams progress on tickets by creating a spreadsheet in MS excel using macros to import, organize, and report on data from an external application.• Supported multiple applications as a subject matter expert.

East Lansing, Michigan, United States

• Wrote and maintained regression tests for the company’s claims payment system, ensuring changes to the system would not affect the company’s payment cycle.• Worked closely with senior team members to gather requirements for test cases.• Designed and implemented a Microsoft Access Database to improve the company’s compare processes.• Maintained testing environments by collecting and analyzing test data.