Jonathon Lee Email & Phone Number

Englewood, CO, US

Greenwood Village, CO, US

• Led a team of 7 full stack engineers in developing new features for a digital banking product and migrating legacy applications to AWS.
• Prioritized Azure DevOps backlog for sprint planning intervals to deliver enterprise-prioritized features efficiently.
• Collaborated with product teams on digital product road mapping to prioritize features, identify dependencies, and mitigate risks.

Menlo Park, CA, US

• Manage multiple project workstreams supporting the quality measurement of 50,000+ reviewers that moderate the global content of over 3B+ users across Facebook, Instagram, Messenger, and WhatsApp
• Managed deployment for new quality program launches for both the Business Integrity and Commerce lines of business
• Established a new process for the intake, management, and resolution of system issues for all quality system products reducing the issues backlog by 40% and decreasing the average turnaround time by 30%
• Built out a new process for reviewing and maximizing resource capacity for 2,000+ quality and support analysts worldwide
• Developed a new tableau dashboard that calculates quality and support analysts’ workload capacity to maximize resource efficiency, reduce idle time, and adhere to long-term forecast limits

Centennial, Colorado, US

• Led multiple risk compliance and ServiceNow IT Business Management process projects
• Developed project intake process utilizing ServiceNow platform and ITBM best practices
• Designed and built workflows, process flow automations, KPI’s, visual task boards, and playbooks in ServiceNow platform
• Reviewed, prioritized, and screened all IT business demand requests for new projects and facilitated through pipeline
• Streamlined IT resource management by implementing cost and resource planning
• Collaborated with project managers and developers for solutioning and prioritizing critical business project requests

Houston, Texas, US

• Project Manager for enterprise software implementation projects, software upgrades, and new integrations
• Gathered business requirements, developed project plans, managed schedule, scope, and budget for multiple projects
• Business analyst for data warehouse migration from MapR Platform to Microsoft Azure
• Integrated electronic field ticketing software into multiple mobile applications eliminating manual data entry
• Deployed dynamic mobile field data capture software across regionally dispersed field offices
• Designed and implemented a new SCADA data integration from Open TSDB to multiple internal software systems

Jacksonville, FL, US

• Project management, software deployment, and business intelligence configuration for large enterprise clients including Fifth Third Bank, Stearns Bank, Capital One, and Goldman Sachs.
• Business Intelligence, software, and report configuration utilizing SQL and XML languages.
• Drove user software adoption via on site client training, project scoping, and structured BI buildouts.
• Created an Executive Business Intelligence product that consolidated large amounts of government HUD data for simple analysis.
• Built compliance reports for lenders to track violations and monitor existing data to ensure compliance.
• Identified and resolved software, integration, and reporting issues as well as provided end user support.

Denver, CO, US

• Gathered requirements for oil and gas production reporting improvement projects
• Managed relationships with external operators and vendors regarding joint operated interest wells
• Created SOP for the data collection process for all non-operated well interests
• Managed well data and data quality for all non-operated interest wells in six different divisions
• Facilitated monthly meetings with non-operated team to review progress of various project initiatives and to identify any ongoing issues regarding non-operated wells
• Collaborated internally with Engineers, Revenue, and Land to resolve any issues related to non-operated wells

Denver, Colorado, US

• Managed CRM database, researched leads, and assigned prospects to field representatives for oil and gas mineral and lease purchasing initiatives for multiple territories
• Analyzed leases, land and purchase sale agreements, deeds, well production and location data from multiple sources to identify mineral owners and target territories
• Managed relationships with existing and possible clients by responding to inquiries, questions, and status updates
• Prepared negotiated mineral and lease packages for prospective sellers, verified accuracy of all legal contracts, and ensured proper filing of documents with county governments
• Calculation of net mineral interest, curative, title and net revenue research, and reporting for Oil and Natural Gas mineral interests with various state agencies
• Prepared fully organized abstracts for attorneys to review final title including: title chain, liens and judgment searches, and tax research

Glen Allen, VA, US

• Engaged in business development with new and existing clients for supplemental staffing, long-term consulting engagements, and direct hire placements in the fields of Information Technology, Business Applications.
• Interfaced daily with Technical Managers and assist them in writing requirements for open positions.
• Negotiated and Executed Master Service Agreements and RFPs

New York, NY, US

• Sold investors and financial institutions a professional suite of products which included: financial research, market-driven commentary and analysis, in-depth company reports
• Consistently exceeded both quarterly and annual revenue goals
• Increased individual territory sales revenue at an average annual rate of 44% per year
• Advised existing clients to make recommendations and cross-sell to other products
• Actively managed Corporate Accounts to ensure new and renewal payments are processed

Master Of Business Administration (Mba), Business Administration And Management, General

Bachelor'S Degree, Business Administration, Management And Operations

Korean Studies