Jon Balmer Email & Phone Number

Brookvale, Sydney

AcroTec was established with the goal of supporting the SMB market for all its IT and Telecommunication services. As a company we always put the customers interests first and provide solutions that not only increase productivity but lower costs through smart design.My role is to solve problems for businesses by tailoring an IT and Telecommunication solution that works backed by over 17 years of industry knowledge. What I do is secure an understanding of your current situation and provide an outcome that benefits and improves your needs. This provides you with the comfort that my priorities are to successfully deliver a solution for your IT and Telecommunication requirements along with a customer service experience that is second to none.Currently I am looking to engage with businesses that want support, advice and products that work.

Seaforth

Customer focused Real Estate Sales Professional

Northern Beaches

Duties include:• Increase the sales team effectiveness by recruiting, selecting, orienting, training, coaching, counselling, and disciplining the sales team; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions; providing educational opportunities.• Build company image by collaborating with customers, community organizations, and employees; enforcing ethical business practices.• Maintain quality service by establishing and enforcing organization standards• Complaint resolution, both internal and external.Skills/Qualifications: Closing Skills, Motivation for Sales, Prospecting Skills, Sales Planning, Selling to Customer Needs, Territory Management, Market Knowledge, Presentation Skills, Energy Level, Meeting Sales Goals, ProfessionalismAchievements:• Assisted in creating work practices and a business model that was successful.• Implemented systems to streamline the day to day running of the business• Successfully established and ran Optus Business Channel to achieve business targets and profitability

Elite Retail Management ( Telechoice Warringah Mall And Castle Towers)

Duties include:• Formulating and successfully implementing company policy• Directing strategy towards the profitable growth and operation of the company• Developing strategic operating plans that reflect the longer-term objectives and priorities of the company• Putting in place adequate operational planning and financial control systems• Ensuring that the operating objectives and standards of performance are not only understood but owned by the management and other employees• Closely monitoring the operating and financial results against plans and budgets• Maintaining the operational performance of the company• Assuming full accountability for all company operations• Representing the company to major customers and professional associations• Building and maintaining an effective executive teamSkills/Qualifications:Finance - including cash flow planning, credit-management and managing relationships with our bank and accountantMarketing - including advertising, promotion and PRSales - including pricing, negotiating, customer service and tracking competitorsProcurement and buying – managing contracts, stock control and inventory planningAdministration - including bookkeeping, billing, accounts preparation and payroll handlingPersonnel - including recruitment, dispute resolution, motivating staff and managing trainingPersonal business skills - including computer, written and oral communication, and organisational skillsAchievements:• Expanded business from one location to three within 2 years• TeleChoice Warringah Mall was the number one selling Optus Store in the SMB market for retail. • Successfully ran and owned businesses that outperformed their rivals. • Telechoice Warringah Mall has been the winner of Shop of the Month nationally 8 times• Telechoice Castle Towers has been the winner of Shop of the Month nationally on 3 occasions• Telechoice Warringah Mall Kiosk was awarded the winner of Shop of the Year in 2010

Warringah Mall

Duties include:• Reporting directly to business owners• Increase management's effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions; providing educational opportunities.• Develop strategic plan by studying technological and financial opportunities; presenting assumptions; recommending objectives.• Build company image by collaborating with customers, community organizations, and employees; enforcing ethical business practices.• Maintain quality service by establishing and enforcing organization standards.• Contribute to team effort by accomplishing related results as needed.Skills/Qualifications:Performance Management, Staffing, Management Proficiency, Coordination, Coaching, Developing Standards, Financial Planning and Strategy, Process Improvement, Decision Making, Strategic Planning, Quality ManagementAchievements:• Recruited, trained and developed a highly organized, successful and performing sales team• Maintained ranking of top three store in NSW throughout my tenure• Increased sales from an average of 90 connections to over 500 connections per month.• Implemented systems to double revenue achieved from accessory sales

Neutral Bay - Chatswood - Turramurra

Duties include:• Stock Control• Staff Rostering• Budget Control• Merchandising Stock• Training staff ( including other managers )• Interviewing Prospective Employees• Liaising with Clients, Sales Representatives and Customers• Operation of Store in Managers Absence• Control of Store Finances• Management of Store Staff

Neutral Bay

Duties include:• Artwork Photography• Planning and Retouching of Films• Color Separation of negatives• Stock Ordering• Customer relations

Graphic Arts, Graphic And Printing Equipment Operator, General Production

Graphic Arts

Education record

Activities and Societies: Rugby Team