Modesto G Bascos Iii Email and Phone Number
Modesto G Bascos Iii personal email
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Modesto G Bascos Iii phone numbers
After 8 years as a paramedic, I decided to pursue my high school dream of working in the IT industry. I am continuing down the IT path by getting reacquainted with computer networking with the goal of starting a new career in Cloud and Cyber Security. With that said, I am looking for a company that offers mentorship and is willing to take that chance on a fast learner with a "Can Do" attitude. My preference would be a 100% Remote position or Hybrid within the Portland Oregon metro area.Skills:- Programming languages: Python, Javascript, Bash scripting- OS: MacOS, Linux, Windows- Networks: Ubiquiti, TCP/IP, Subnetting- Miscellaneous: Zendesk, JIRA, Splunk, Zoom, Slack, Jamf Pro, Okta, Google Workspace, Microsoft 365, Documentation- Certifications: CompTIA Network+, Jamf Certified Technician (Jamf 200), Google Cybersecurity CertificateContact info:Email: jon@jonbascos.comPortfolio: jonbascos.com
Fluidra North America
View- Website:
- fluidrausa.com
- Employees:
- 566
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Help Desk TechnicianFluidra North AmericaPortland, Or, Us
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Help Desk Technician IiFluidra North America Sep 2023 - PresentCarlsbad, California, Us* Projects as requested such as decommissioning infrastructure equipment and special use case PCs* Travel to remote sites needing onsite troubleshooting or for special projects* Reset passwords in Okta and Microsoft Active Directory* Adding users to Groups, Distribution Lists, and Shared Mailboxes in Office 365* Running message traces in Microsoft Exchange Admin to troubleshoot email issues
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Help Desk TechnicianFluidra North America Jun 2023 - Sep 2023Carlsbad, California, Us* Onboard new employees by creating their accounts in Microsoft Active Directory and placing them into the correct Organization Unit as well as assigning appropriate licenses in Office 365 Admin* Offboard departing employees by collecting their work laptops as well as deactivating their access to company resources via Okta and removing assigned licenses from Office 365 Admin* Create new user accounts and assign phone numbers in RingCentral* Perform break/fixes on PCs as well as troubleshoot VPN issues* Create tickets as well as work tickets from the ServiceNow ticketing system* Create/Update ServiceNow Knowledgebase documentation
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Systems AdministratorLiquid Agency Mar 2022 - Apr 2023San Jose, Ca, UsPerformed onboarding/Offboarding, upgrades, and updates for 85+ users and devices consisting of MacBooks, printers, and other peripherals. Provided end-user support for all employees from the executives to the Independent Contractors. Created documentation for the end-users whenever we release new software or upgrades need to be done. Also, started a document/How-To guide for our department on how to complete a task or other troubleshooting steps. Completed other projects as assigned by our Director of IT. -
Lead ParamedicAmerican Medical Response Mar 2011 - Nov 2022Greenwood Village, Co, Us* Delegate tasks to a group of 2 to 8 responders to handle various emergency situations efficiently.* Mentor new EMT’s in working as a team with allied agencies in emergency situations, navigating with emergency lights and sirens, and how to help their Paramedic partner in the back of the ambulance.* Train new employees on how to use proprietary patient charting software (MEDs) to efficiently and for accurate documentation. -
Technical Solutions EngineerAct-On Software, Inc. Mar 2020 - Sep 2021Portland, Oregon, UsAccurately troubleshoot client issues with integrating their marketing campaign and CRM with Act-On marketing software to resolution. Assist customers with their landing page and e-mail rendering issues by using HTML and CSS.- Assist customers with technical questions relating to Act-On and peripheral software.- Utilize independent and creative problem-solving skills to assist in technical troubleshooting and analysis for customer-reported issues.- Manage and maintain 30 incoming support tickets, phone calls, and chats from customers from receipt through resolution per week using Zendesk.- Work cross-functionally with the engineering department to track bugs using JIRA and Splunk.- Create documentation for our end users that were utilizing Act-On’s Automated Programs and how to manage source lists in Automated Programs. -
Technical Support SpecialistComcast Oct 2009 - Apr 2010Philadelphia, Pa, UsAnswered 25 to 30 calls per day from customers assisting them with their high speed internet or telephone issues.
Modesto G Bascos Iii Education Details
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Pdx Code GuildFull Stack Web Development -
Devry Institute Of TechnologyTelecommunications Management
Frequently Asked Questions about Modesto G Bascos Iii
What company does Modesto G Bascos Iii work for?
Modesto G Bascos Iii works for Fluidra North America
What is Modesto G Bascos Iii's role at the current company?
Modesto G Bascos Iii's current role is Help Desk Technician.
What is Modesto G Bascos Iii's email address?
Modesto G Bascos Iii's email address is me****@****ail.com
What is Modesto G Bascos Iii's direct phone number?
Modesto G Bascos Iii's direct phone number is +140841*****
What schools did Modesto G Bascos Iii attend?
Modesto G Bascos Iii attended Pdx Code Guild, Devry Institute Of Technology.
Who are Modesto G Bascos Iii's colleagues?
Modesto G Bascos Iii's colleagues are Dori Evans, Jessica Mcdermott, Amanda Campbell, Dinesh Wijesekara, Sri Harsha Kunapuli, Anjali Rawal, Lisa Richard.
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