Jon Bendall Email & Phone Number

London, United Kingdom

(Graduated successfully into a Managerial role at Apple’s flagship store in Covent Garden, accountable for growth of own area of the business and development of dedicated team of direct reports)Responsible for driving revenue and sales targets, the daily running of a flagship central London store, managing employees development and delivery of world class experience for customers.Helped to develop key aspects of the business through; strategy development, sales and trend analysis, utilising peer relationships, change management, generating business vision and purpose for the team to follow.Completed training and certified to hold disciplinary hearings supporting HR team with accordance to business conduct policies.Additional projects included; hiring and recruitment, brand induction projects for senior and corporate members of staff, communicating with business partners, dealing with customer complaints and maintaining brand image.Key achievements- Led a team of 150 people.- Took a leading role in the planning and role out of several product launches, iPhone 5 and 5s, iPad mini and iPad Air.- Achieved year on year growth in sales of 10% in Q1 and Q2 for my business area.- Supported career development and role promotions in my team.- Appointed head of store communications.- Improved scheduling accuracy in accordance with business needs and sales percentages.- Building of successful working relationship with colleagues, from team member to national head of retail.

Apple Retail, Apple Store Leader Programme Associate September 2011 - August 2013(This is Apple’s Global Graduate Programme. It is a 24-month immersion in every aspect of managing and operating an Apple Retail Store)Two year immersion into leadership at one of the principal flagship stores in Apple Retail (Covent Garden).Completed training programmes in Barcelona and Dallas, specifically on brand management, leadership, customer service and Apple culture and products. Trained through in-store experiences and classroom based learning on: leadership skills and theories; technical skills; Apple branding and visual merchandising.Learnt and developed personal commercial and business acumen, moving through all 6 different store roles within the first year of the programme.

Promoted from Team Leader to Assistant Manager.Responsible for the day to day running of a busy bar in the heart of London. Duties included leading the staff team, scheduling staff according to business needs, working with brand partners and working with the Food Standards Agency. Assisted with the generation, promotion and implementation of marketing ideas to maximise profit opportunities and sales trends. Developed knowledge on sales of both food and drink products with responsibility in particular for bottled goods and bar snacks.Managed the planning, promotion and running of specialty evenings to introduce new customers.Additionally responsible for the staff training in accordance with the high standards set out by the brand.

Venn Group Recruitment Agency, Legal Recruiter August 2010 - November 2010 (A national recruitment company specialising in temporary and interim recruitment)High paced role working on the temporary employment market, this enhanced my ability to action tasks and work effectively. Responsibilities involved, sourcing new clients and developing business relationships, maintaining existing client relations, profiling and assessing suitability of candidates and making quick effective business decisions.In addition it was imperative that the correct information was extracted from the candidate to ensure the client was provided with the most suitable employee. Working in this fast changing environment strengthened my communication skills and confidence in independent decision making.

Bachelor Of Laws (Llb), Law

A Levels, History, Pe, Biology