Jon Benham Email & Phone Number

Cheltenham, Gb

Wokingham, United Kingdom

- Responsible for providing support for both the front and back-ends of over 50 WordPress websites.- Providing support to, and building relationships with clients via ticketing, email and phone. - Performing both scheduled and ad-hoc maintenance on client websites, including, but not limited to, plugin, theme, and PHP updates.- Knowledge of key WordPress applications such as WooCommerce, Gravity Forms, Advanced Custom Fields, as well as external technologies e.g… Show more - Responsible for providing support for both the front and back-ends of over 50 WordPress websites.- Providing support to, and building relationships with clients via ticketing, email and phone. - Performing both scheduled and ad-hoc maintenance on client websites, including, but not limited to, plugin, theme, and PHP updates.- Knowledge of key WordPress applications such as WooCommerce, Gravity Forms, Advanced Custom Fields, as well as external technologies e.g. Mailgun, Google Workspace, Cloudflare- Extensive use of HTML, CSS, and PHP within WordPress, along with some JavaScript.- Development of WordPress features such as plugins, and theme elements including templates and blocks. Show less

Wokingham, United Kingdom

Began in a new environment with administration tasks - data entry, emails, research and spreadsheet work, etc.Proceeded to more technical duties such as server migrations, website maintenance and support as well as continuing my development at college and using resources such as Treehouse.

Reading, United Kingdom

I started as a Christmas temp at the Lower Earley branch, before being kept on permanently. After going full time as a Customer Assistant, I became a Section Co-Ordinator.I have worked at the Chineham and Reading high street stores, before helping set up and launch the successful Woodley branch.The role involved:Assistant management - assisting Section Managers in the day to day running of the shop floor and store as a whole - delegating tasks and having significant input in… Show more I started as a Christmas temp at the Lower Earley branch, before being kept on permanently. After going full time as a Customer Assistant, I became a Section Co-Ordinator.I have worked at the Chineham and Reading high street stores, before helping set up and launch the successful Woodley branch.The role involved:Assistant management - assisting Section Managers in the day to day running of the shop floor and store as a whole - delegating tasks and having significant input in the daily routines.People management - managing a team of anywhere between 6-15 people, allocating tasks and staffing resource where required. IT - Daily use of Microsoft Word and Excel, alongside internal systems such as Open Access and the company People System to manage staffing.Decision making - Quick thinking in a fast paced environment to maximise efficiency and productivity.Customer Service - Providing excellent service to customers and acting as a standard bearer for service.Training - Providing training on all areas of foods, health and safety and legal due diligence to new and existing staff.Visual Merchandising - Maintaining, using creativity and retail knowledge to maximise profitiability through product displays. Show less

Higher National Diploma, Computing, Distinction

Second year Higher National Diploma(HND), consisting of the following modules after choosing the Application Development branch: Computing.

Higher National Certificate, Computing, Distinction

First year Higher National Certificate(HNC), consisting of the following modules: - Programming: Merit - Networking: Merit - Professional.

Specialist Web Design Diploma, Distinction

I have completed a CPD certified diploma in Web Design - made up of the following modules: - Web Design - HTML Fundamentals - HTML5.

Education record

Activities and Societies: Football team, Chess team A Level Grades Business Studies A English Language B Media Studies C AS Level History.