Jon Borg, Pmp Email & Phone Number

Jacksonville, Florida, United States

Responsible for managing a variety of website, marketing, and internal projects. Projects involved working closely with clients to understand their goals and requirements. Worked closely with developer, marketing, and design teams to implement functional and visually appealing solutions for a variety of opportunities.• Managed a program of semi-custom website designs for a behavioral health company with a peak of 26 concurrent projects. 131 semi-custom websites completed in a year and a half. o Developed a 10-week turnkey adaptive process using SmartSheet.• Implemented a program for a theme design and a redesign of over 160 websites for a healthcare services company. Each requiring marketing strategy, user testing, content creation, and accessibility considerations. This included defining the scope, planning costs, and performing risk analysis. o Primarily used JIRA and confluence for to define processes and day-to-day tasking.• Developed and launched digital marketing campaigns and websites for various industries like real estate, exercise/fitness, healthcare, and legal. • Led the project to build and establish a new brand following enterprise division acquisition by Constellation Web Solutions. This included a 20-year roadmap, values and audience evaluations, competitor landscape analysis, brand positioning, brand name ideation, and brand logo design.o This also included managing company website project: https://enspireforenterprise.com/

Jacksonville, Florida Area

Responsible for managing a variety of website, marketing, and internal projects. Projects involved working closely with clients to understand their goals and requirements. Worked closely with developer, marketing, and design teams to implement functional and visually appealing solutions for a variety of opportunities.• Managed a program of semi-custom website designs for a behavioral health company with a peak of 26 concurrent projects. 131 semi-custom websites completed in a year and a half. o Developed a 10-week turnkey adaptive process using SmartSheet.• Implemented a program for a theme design and a redesign of over 160 websites for a healthcare services company. Each requiring marketing strategy, user testing, content creation, and accessibility considerations. This included defining the scope, planning costs, and performing risk analysis. o Primarily used JIRA and confluence for to define processes and day-to-day tasking.• Developed and launched digital marketing campaigns and websites for various industries like real estate, exercise/fitness, healthcare, and legal. • Led the project to build and establish a new brand following enterprise division acquisition by Constellation Web Solutions. This included a 20-year roadmap, values and audience evaluations, competitor landscape analysis, brand positioning, brand name ideation, and brand logo design.o This also included managing company website project: https://enspireforenterprise.com/

Jacksonville, Florida Area

Primary focus was end to end optimization and design of new business processes to decrease churn and increase revenue. Expertise of data analysis tools, relationships with cross-functional teams, and management proficiencies were leveraged for the role. • Reduced first 30-day churn for digital marketing products from 7.63% to 2.94%.• Streamlined setup and reduced overall build times from 45 days to 24 days for website products.• Increased the accuracy of initial customer information capture (creative briefs) from 15% to 90%.

Jacksonville, Florida Area

A unique role which had a combination of analyst and client facing duties. Primary duty was creating root cause analyses for executive leadership. Mitigating risk and client management were fundamental. Reduced average executive escalations by 72% from 2015

Jacksonville, Florida Area

A technical role which involved troubleshooting and repairing website hosting environments. A proficient knowledge of hosting platforms, both UNIX and Windows, was required along with computer-based languages PHP, SQL, Java Script, and HTML.

Jacksonville, Florida Area

Responsible for training and retraining sales personnel. Methodology was focused on understanding client needs over selling product features as a foundation for success.

Responsible for operating and maintaining a high-sales volume retail store and team of employees. Primary focus was adjusting to business needs by assessing profit and loss reports, sales reports, and trends to maximize revenue.• Ranked 255 out of 5000+ nationwide stores in 2013 and ranked 1st in the Jacksonville North district.• Lowered shrink to less than 1% annually.