· Booking customer vehicles in · Arranging courtesy vehicles to be ready on time of pick up· Liaising with customers at the time of drop off· Advising on work to be undertaken and maximising up sell · Providing quotes on work needed· Invoicing work to customers and warranty companies· Explaining work undertaken and the invoice to customers · Performing data cleansing on internal system of customers details· Contacting customers prior to service due date to book in vehicleReason for leaving