Jon Johnson Email & Phone Number

Danville, Ca, Us

Orlando, Florida, Us

Westlake Village, California, Us

As Chief Operations Transformation Officer, I direct the Operations Consulting Group, supporting the external customer and driving revenue through engagements. I manage direct reports of 12 including the SVP & VP of Operations, Director of Operations Solutions, and Consulting Managers. Notably, I turned around an operation in distress, correcting a severe inventory variance of 60% accuracy. I also authored a plan to avoid a $300K physical audit and increased productivity 2X with zero service failures. In more specifics, I launched a brand-new ultra-fast fulfillment business for a 3rd party executing a speed to market strategy. I also turned around an underperforming third party logistics company to drive profitability and prepare for a liquidity event. Finally, I managed operations leaders for external customers, teaching technology implementations, building labor models, and implementing performance management tools, effectively monitoring progress.

Westlake Village, California, Us

Here, I led the Operations Consulting Division, working with industry leading companies across verticals. I designed solutions, enhancing the customers’ bottom line in Food and Beverage, Consumer Goods, and Fashion to solve complex fulfillment challenges and generate revenue for Advatix. I also managed 10 direct reports in the Consulting Group Team. In addition, I led strategic initiatives within the Advatix and XPDEL companies to improve organizational efficiencies and cash flow. Last but not least, I incorporated efficiency into the invoice process, reducing the invoicing period from 3 months to 15 days.

Westlake Village, California, Us

As SVP and VP of Operations I launched a brand-new 3PL for XPDEL. I captured the first customers in 12 markets and built teams, processes, plans and the onboarding process. I led enterprise-wide operations across 12 US markets and managed a team of 120 plus. I also managed client relations. In more detail, I analyzed metrics, collaborated on tech design, solved problems, and expanded rapidly while implementing modern technologies and processes. I also played a leading role in sales, pricing, and go-to-market strategies. I expertly designed and directed the development of a proprietary Warehouse Management System, collaborating with Engineering for buildouts. Notably, I built creative solutions for refrigeration, launching 6 new sites in 12 weeks. Finally, I developed sales strategies, contract development, negotiations, and new client onboarding.

Helping businesses scale operations for growth. Driving efficiency through great process, operation design, utilization of technology, and performance management. Designing strategies that improve customer satisfaction, retention, and the bottom line. In my own company, I partnered with a high-volume long-term care pharmacy provider to negotiate a sale and automate solutions in high volume, direct to consumer industries.

San Francisco, Ca, Us

In two fast paced years, I constructed a model for a high-volume network of e-commerce pharmacies, specializing in poly-chronic patients and adherence programs. I established technology, infrastructure, supply chain optimizations, and a leadership team performing at 400% YoY growth. As a General Manager, I directed the development of a new business strategy focusing on long-term care.

San Francisco, California, Us

As VP of Operations, I directed operations in a hyper growth start up. I initialized operations to scale a run rate of greater than $20M to less than $50M. I enhanced COGs by 40% through design and implementation of a Distribution and Transportation model. In addition, I increased net revenue by 12%+ through better vendor management and operational execution.

Fremont, Ca, Us

Here, I owned all client management, customer service, fulfillment operations, product development, and technology improvements. I strategized the ecommerce fulfillment space through improved throughput, flexible operating windows, geographic expansion, and enhanced supply chain consulting services. I reported to President, with $50M in annual revenue and 4 operating sites.

Led the Operations, Manufacturing, Customer Service and Finance departments. Positioned the company to support the rapid expansion of multiple channel product development, manufacturing and distribution strategy. Implemented new CRM application to improve customer response time, cash flow through improved EDI compliance, and designed a new sales commission program.

San Francisco, Ca, Us

Key role in strategy, partner management, and cultural development. Designed and implemented a plan to scale operations for high volume nationwide video advertisement production. Responsible for sales management, order fulfillment, new product development, clients services, contact center and content provider network.

Los Gatos, Ca, Us

Directed the Central Operations team experiencing 50% YOY growth. Responsible for a team of ~250 and 1 million daily transactions. Led the company through the first-generation automation of the major operational processes. Played a strategic role in packaging, freight and hub optimization.