Jon Brown, Chfm, Cem Email & Phone Number

Vermont, United States

-Manage various construction projects throughout state of Vermont-Develop budgets and firm costs for building additions and upgrades including lighting and HVAC improvements-Perform building audits, identify energy conservation measures (ECM), budget ECM costs and payback calculations-Interface with customers and design team to develop initial drawings for.

Williston, Vermont

- Assist customers with design and pricing of new HVAC/plumbing systems, as well as maintenance of/modifications to existing systems- Provide account management services including long term planning assistance, preferred pricing structures as well as serve as a single point of contact for specified customers- Perform digital sheet metal and HVAC piping.

St Albans, VT

- Manage maintenance and operations of twenty seperate facilities including medical clinics and a 70 bed community hospital- Ensure compliance with Joint Commission Elements of Performance related to safety/security, physical plant operation and maintenance, and utility systems- Mitigate impacts of ongoing $30 million addition/renovation project including.

Williston, Vermont

• Manage claims processing department for an industry leading administrator of consumer-driven benefit programs
• Oversee 35-40 FTEs, including remote staff
• Drive efficiency and continuous improvement through process enhancement and technological advances
• Assist in the design and implementation of Company wide Salesforce deployment including manual and automatic workflows
• Reduced processing turnaround time 60% in first 6 months of employment, while maintaining flat headcount/budget
• Manage $2.5 million expense budget

Burlington, Vermont Area

• Oversaw delivery and service operations for Inergy/Suburban’s largest retail business unit
• Ensured compliance with local, state, and federal regulations across 6 locations
• Controled inventories of liquid propane, refined fuels, parts and appliances
• Managed delivery forecasting system to improve efficiency, routing and billing
• Coordinated service and delivery schedules to meet or exceed company goals with regard to new customers, customer retention, and revenue targets
• Managed/documented all DigSafe requests and inquiries for new installations and jurisdictional locations

- Managed medium to large scale renovation and infrastructure improvement projects. - Developed strong working relationships with vendors/contractors and direct their day to day work flow. - Coordinated with community stakeholders regarding project identification, scoping, budgeting, bid solicitation, and project timelines. - Maintained up to date.

• Oversaw Vermont operations of a leading water/fire damage restoration company.
• Established new branch location including procurement of vehicles, tools, equipment and office furniture
• Established and developed relationships with insurance agents/adjusters and vendors/sub-contractors
• Served as project manager for large restoration and re-construction projects.
• Acquired IICRC certification in Water Damage Restoration, Fire/Smoke Damage Restoration, Odor Control and EPA Lead Certification for Renovation, Repair and Painting

• Executive/Senior Manager in charge of the following departments: Ticket Sales/Guest Services, Rental/Repair, Retail, Parking, Ticket Checking, Resort Maintenance, and Property Management.
• Implemented resort-wide Green initiatives including expanded recycling, food waste composting, and energy efficient heating and lighting.
• Served as project manager for multiple, simultaneous, large scale building improvements.
• Helped steer company toward an EBITDA increase of $1.4 million in one season.
• Developed and maintained inventory management system to account for merchandise/equipment/tools related to different departments. Identified potential loss/shrink risks and implemented appropriate preventative measures.
• Designed and implemented online work-order system to facilitate improved tracking, accountability and billing for Resort Maintenance/Property Management departments.

• Acquire and maintain manager-level expertise in all departments in base lodge.
• Direct responsibility for rental department (35 staff, approx. $1.5 million in revenue). Indirect responsibility for all other departments in base area (80-100 staff, approx. $22 million in revenue).
• Coordinate extensive job-sharing plans between throughout different areas of resort

• Interact with guests, manage staffing, encourage guests to return.
• Continuously monitor lake conditions including weather and water quality and make determinations to ensure guest/staff safety.