Jon Browning Email & Phone Number

Bellevue, Washington, Us

globalmentorship.orgGMI is a non-profit organization that provides guidance and business skills to college students through online mentorship. GMI was created from the Rockefeller Foundation’s Digital Jobs Initiative to help prepare students for their first career job using a training model that makes it easy to be a great mentor without a significant time commitment. This is accomplished through a structured, one to one mentorship with a business professional.We partner with universities in the US and around the world with a mentorship program that includes 14 one-hour structured online sessions designed to provide real value to the student as they prepare for their job search.

Strategic Sourcing Advisors (SSA) was created by a team of former Microsoft directors with deep experience in contact center operations and procurement from a buyer perspective.SSA provides customized consulting services to help business implement best practices in operations and contact center procurement strategy.

Poughkeepsie, New York, Us

Created the Global Impact Sourcing Awards presented annually to companies who demonstrate social responsibility by intentionally hiring and providing career development opportunities to people who otherwise have limited prospects for formal employment.

New York, Ny, Us

Co-founder of the Global Impact Sourcing Coalition, a global network of businesses creating jobs for those most in need through the power of procurement and global supply chains.Corporate Engagement Manager to encourage impact sourcing in the BPO industry.Guest speaker at BPO industry events and universities.Partner with governments of emerging markets to bring jobs to underserved communities.

Redmond, Washington, Us

Responsible for leading a customer support procurement strategy. $600M annual budget, 18,000 agents.Led a two-year, cross-organizational effort to consolidate operations resulting in 9% annual savings achieved and fewer resources required to manage operations. Recognized as an industry best practice with the 2015 GEO Award.Co-founder: Contact Center Buyers Forum: benchmarking and industry strategy with buyer peers.Other positions held at Microsoft include: Director, Americas Customer Care Sourcing, Director, Microsoft Helpdesk, Asia-Pacific Regional Helpdesk Manager, Financial Analyst, IT Quality Manager