Jon Burns, Mba Email & Phone Number

Austin, Tx, Us

Leader of the Kronos Timekeeping team responsible for timekeeping for over 85K Team Members. Provides technological, business and strategic guidance and leadership to the WFM organization. Responsible for the coaching, mentoring and professional development of Team Members. Identifies opportunities for enhancing the Technology organization’s capabilities to support and achieve overall business objectives. Successfully collaborates with various levels of the organization, including the executive team. Develops and oversees the execution of long-term strategies to maximize systems, applications and infrastructure quality and efficiency. Prioritizes initiatives and projects based on their impact to the organization, resource requirements, and cost restraints.

Austin, Tx, Us

Manage and lead a team responsible for production operations and data management. Responsible for the overall day-to-day operations and data quality within Workday.

Austin, Tx, Us

Lead large scale labor relations projects, including audit programs designed to ensure labor and employment compliance. Design and conduct positive labor relations trainings and communications. Analyze, design, and revise programs, policies, and practices to sustain positive Team Member relations across multiple business formats. Draft written narratives to communicate obligations, risk analyses, and recommendations. Conduct on-site and virtual risk control assessments, draft reports detailing methodology, results, and remediation plans.

Calgary, Alberta, Ca

Led and supervised a team composed of 3 direct reports (labor law attorneys) and 5 engineers (product development) dedicated to providing clients with global compliance support services and solutions. Directed every aspect of labor compliance for customer base (>4,000 companies) in the understanding, tracking, and compliance processes for federal, state, and local, code compliance rules, ordinances, and regulations on a national and global scale. Collaborated with a range of internal business functions to bring new services to market and deliver an unmatched experience to existing customers.

Calgary, Alberta, Ca

Domain expert on labor policy and regulatory compliance. Conduct research on all labor rules, policies, and regulations at a global level. Provide recommendations to the Product Management team on how to make product applications compliant with local, state, and federal laws. Analyze collective bargaining agreements and implement such provisions into the company’s time-tracking solutions. Work with customers to ensure all applicable requirements are accurately captured in the product solutions offered by the company.

Philadelphia, Pennsylvania, Us

Work on information requests and provide responses across all lines of business. Participate in negotiations sessions. Conduct focus groups at locations determined to be problematic. Resolve matters of conflict at the location level and facilitate a higher degree of positive employee engagement. Manage and track arbitration and unfair labor practice fillings.

Analyze statutory and common law, and convey findings in the form of legal memoranda. Draft subpoenas, discovery responses, and client letters. Prepare exhibits for trial. Collaborate with associate attorneys on legal projects. Support lead attorneys in litigation development and management. Assist in contacting and interviewing key witnesses.

Provided in-bound call center with heavy customer support for borrowers. Calculate repayment schedules, deferments and loan forbearance options. Handled 20-60 calls during 2 hour shift. Worked on team of 100+. Dealt with and answered inquires made by borrowers with federal student loans. Responsible for making account adjustments, such as changes to loan repayment schedules, determining and applying deferments and/or forbearances to qualifying accounts, and advising borrowers of account specific information.

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Labor And Employment Relations, B.S., Labor Law, Interpersonal Communications