Accomplished business and technology leader, strategist and innovator with 20 years experience defining and building outstanding digital experiences, payment products, and financial services at J.P. Morgan Chase, GE Capital & Zions Bancorporation. Proven ability to create a vision, rally teams around strategic plans, define repeatable processes, & create infrastructure and products to drive profitable, sustained growth. Engineering degree and MBA.Areas of Expertise• Product management: Strategic planning, voice-of-customer, competitive analysis, roadmap planning, business case, requirements, customer experience, UX research and design, P&L, and life-cycle management• Digital marketing technologies: Customer relationship management (CRM) platforms, web content management systems (wCMS), web analytics, eForms, Digital experience (DX) platforms, and campaign management systems• Financial services: Banking, treasury services, payments, commercial cards, single use accounts• Software solutions: Online and mobile software developed via agile and waterfall• Leadership: Expert at recruiting, developing, and motivating high performance teams; 16 years as manager; Initial training via GE’s Technical Leadership Program Key Accomplishments• Defined and launched the industry's first 'single use accounts', an electronic payment solution initially developed for electronic commerce and then further innovated to target intermediaries and traditional accounts payables• Led all product management activities needed to build a multi-tenant SaaS card management application used by hundreds of thousands of cardholders across more than a thousand customers, including mid- to large-sized companies, universities, state and local governments• Developed and executed strategy to transform customer acquisition on digital channels with web content management system, responsive websites and account opening capabilities. Digital acquisitions have more than doubled and still growing.