Jon Carlson Email & Phone Number
@weareeverise.com
2 phones found area 816 and 877
LinkedIn matched
Who is Jon Carlson? Overview
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Jon Carlson is listed as Vice President of Enterprise Solutions at Everise, a company with 8340 employees, based in Lees Summit, Missouri, United States. AeroLeads shows a work email signal at weareeverise.com, phone signal with area code 816, 877, and a matched LinkedIn profile for Jon Carlson.
Jon Carlson previously worked as Head of Customer Success at Victory Lap and Founder at Jhc Advisors. Jon Carlson holds Mba, Finance from Rockhurst University.
Email format at Everise
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AeroLeads found 1 current-domain work email signal for Jon Carlson. Compare company email patterns before reaching out.
About Jon Carlson
Seasoned executive with 30 years experience in all facets of contact center operations. Jon's background includes management of complex B2B and B2C sales and service contact center operations for C2FO, Delta Dental of Kansas, Fidelity Investments, Groupon, Laurus Interntional, Mylo - A Lockton Company, SelectQuote and Sprint. Jon's internal centers provided inbound care, inbound/outbound sales, technical support, and back office support. In addition to Jon's center management experience, he has also held leadership roles in call routing technology development, IT project management, marketing support, network planning, sales strategy planning, and WFM.Jon provided key leadership to Sprint's vendor management organization, with direct responsibility for over 10K agents in 21 contact centers located in the United States, Canada, Mexico, the Philippines and Trinidad. As Chief Operations Officer for Delta Dental of Kansas, Jon was responsible for all operations including claims processing and customer service, and Information Technology (IT).Specialties: Operational Consulting, Operations Management, Vendor Management, Project Management, Operational and Management Consulting, Process Improvement, Strategic Technology Deployment, and Custom Training.
Listed skills include Vendor Management, Process Improvement, Call Centers, Outsourcing, and 27 others.
Jon Carlson's current company
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Jon Carlson work experience
A career timeline built from the work history available for this profile.
Vice President Of Enterprise Solutions
CurrentEverise is a technology-enabled outsourcing firm with expertise in transforming customer experiences globally. The Company’s unique approach combines customer and technical support services with AI, robotic process automation, analytics, and secure cloud-based technology. Some of the world’s most loved brands have products and services that are perfected.
Head Of Customer Success
Founder
Sales operation and contact center outsourcing consulting.
Chief Operating Officer
Vice President Of Operations
Vice President Merchant Services
Vice President
Implementation, operations support and business development.
Coo
Business Consultant
Vice President Client Services And Operations
Responsible for overall operations including operational architecture, program implementation and on going operations management. Provided strategic and tactical leadership to operations in the United States, the Dominican Republic and the Philippines.
Director Vendor Management
Managed outsourcing operation with 10,000 FTE in the Philippines, Mexico, Canada, the US and Trinidad. Responsible for all areas of vendor management.
Director Contact Center Management
Managed 800 FTE integrated (local, long distance and wireless) contact center in Dallas, Texas. Additional functions in contact center included email and paper coorespondence and Executive Compliants.Managed 1100 FTE wireless contact center in Oklahoma City, Oklahoma. Functions supported included general care, tier 1 and tier 2 tech support.
Director Partnership Management
Managed 300 FTE contact center which provided transactional support to 401K programs managed by Fidelity.
Avp Call Center Technology
Responsible for call routing technology planning and operations. Managed team of call routing and switch (ACD) developers. Responsible for call recording infrastructure.
Senior Systems Analyst
Jon Carlson education
Mba, Finance
Bachelor Of Science, Computer Engineering And Computer Science
Frequently asked questions about Jon Carlson
Quick answers generated from the profile data available on this page.
What company does Jon Carlson work for?
Jon Carlson works for Everise.
What is Jon Carlson's role at Everise?
Jon Carlson is listed as Vice President of Enterprise Solutions at Everise.
What is Jon Carlson's email address?
AeroLeads has found 1 work email signal at @weareeverise.com for Jon Carlson at Everise.
What is Jon Carlson's phone number?
AeroLeads has found 2 phone signal(s) with area code 816, 877 for Jon Carlson at Everise.
Where is Jon Carlson based?
Jon Carlson is based in Lees Summit, Missouri, United States while working with Everise.
What companies has Jon Carlson worked for?
Jon Carlson has worked for Everise, Victory Lap, Jhc Advisors, Mylo, A Lockton Company, and C2Fo.
How can I contact Jon Carlson?
You can use AeroLeads to view verified contact signals for Jon Carlson at Everise, including work email, phone, and LinkedIn data when available.
What schools did Jon Carlson attend?
Jon Carlson holds Mba, Finance from Rockhurst University.
What skills is Jon Carlson known for?
Jon Carlson is listed with skills including Vendor Management, Process Improvement, Call Centers, Outsourcing, Operations Management, Management, Leadership, and Program Management.
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