SEWI builds the resilience of youth and families and the capacity to thrive through social emotional wellness. Offers direct youth services, staff training and development, and curriculum design.

CAPE champions diversity by educating, connecting, and empowering Asian American and Pacific Islander artists and leaders in entertainment and media.- Designed and launched the Slack workspace for CAPE's volunteer Task Force- Program managing the "Insights" team to build out data analytics and research papers

- Certified Targetprocess Technical Consultant- Certified Slack Administrator- Certified JIRA Administrator Spearheaded successful Enterprise Grid migrations for Slack clients across sports, banking, cybersecurity, and software industries. Developed custom apps between Slack and Jira to increase visibility and accelerate impact. Integrated enterprise security features like SSO and eDiscovery. Implemented best-practices to properly scale governance.

A for-profit, for-purpose fashion brand. Organically fun fruit-patterned hats 🍉🥑🍍🍌🥝. Sustainably and lovingly hand-made in Los Angeles, CA from recycled plastic bottles. A portion of profits are invested in environmental impact projects.

As part of the Remote Year program, I traveled with 70+ people from around the world, exploring and working remotely in 12 countries over 12 months. I wandered and wondered about each country's people, culture, and history.

• Implemented Scrum methodology across all engineering teams in 6 months, resulting in faster product iterations, greater visibility across all stakeholders, and self-organizing sprint teams that reacted quickly to change and feedback• Managed 3 projects of various size and scope by working cross-functionally with Engineering, Product, and Client Service teams to estimate, prioritize, and coordinate feature set and release cycle• Drove adoption of JIRA and created new toolsets to optimize development workflow and communication protocols, improving Y-O-Y product reliability and scalability by 2x while still continuously delivering product iterations matching spec and on schedule

• Provide excellent post-sales customer experience by relying on deep technical knowledge of product and interfacing with account managers, engineers, and QA to resolve issues and push for new product features• Increase customer enablement by coordinating implementation projects and up-selling existing clients with new features and platform services, leading to higher client retention and loyalty• Conduct training sessions with new hires and continuously updated internal and client-facing documentation for knowledge sharing

* Managed hardware/software feature integration by gathering requirements, scheduling new API documentation reviews, tracking project statuses using Wiki intranet, and driving project to completion* Worked closely with internal engineering and business development teams and international hardware vendors to develop and deliver 3D playback features integrated across 3 generations of the award-winning PowerDVD software* Led weekly meetings with Project Managers to ensure alignment of key issues and clearly communicating project goals for important OEM stakeholders

* Developed social and networking skills by practicing active listening and asking customers probing questions.* Introduced customers to Apple products that best matched their needs* Evangelized Apple and the Mac brand, generating customer awareness

• Led engineering team to create a portable digital alarm clock by developing Gantt chart for coordinating project schedule and delegating tasks; ushered project from concept to on-time completion• Implemented I2C and RS-232 communication protocols between Freescale MC908JL16 8-bit microcontroller, scroll-wheel and LCD screen• Collaborated with marketing team to successfully complete product development cycle: market research, design, prototype bring-up, demo and presentation

• Implemented a modified graphical user interface for image/audio/video capture and playback modes of bring-up-board according to GUI diagram provided by supplier• Utilized Signum JTAG to program and troubleshoot HD 720p digital camcorder with ARM9 processor• Authored two technical documents for displaying on-screen text and modifying graphical user interface