Experience brokering shipments, customer service, outside sales and inside sales

-Present property in positive light-Convince prospects on a tour to sign a lease -Accounted for ~16% of all new leases signed for 2010-2011 leasing season at Tallahassee's largest apartment complex.-Temporarily placed in charge of past resident collections -Collected nearly $12,000 in just four weeks-Responsible for taking eviction paperwork to court house-Made frequent trips to the bank and responsible for anywhere from $3,000-$350,000 per trip-Frequently worked the front desk and assisted with customer service issues.-2011 Team Leader for turn period. -2011 Customer Service Rep in charge of handling all customer concerns for ~95 new residents on move-in day

-Placed in charge of filing essential paper work for various active energy grants-Office runner between Energy Department and the Senate building for the State of Florida-Answer phones in a professional manner-Answer Florida Resident inquiries about Energy Rebate Program -In charge of compiling time-sensitive morning news clips related to all issues of energy for ~35 State Commissioners and Directors

- Conduct user-centered task-based online evaluations that capture the customer experience using large sample sizes for ESPN- Monitor online quantitative and qualitative studies, manage panel rewards, and provide assistance as needed- Analyze data and create high-quality deliverables for clients including key findings and recommendations based on consumer insights and best practices

Miscellaneous tasks including but not limited to: -Delivering orders to customers-Assist Printing Press Operator -Work on small orders