Vice President Operations
CurrentBoth a management and leadership role responsible for multiple aspects of the company’s daily operation, continual growth, and thoughtful evolution. Responsible for developing and maintaining staff operations in the US, maximizing revenue and profitability, and oversight of TEAM's Managed Services line of business.Completed Operational Projects • Redeveloped market-informed position alignments and salary bands • Created data-driven, role-based Utilization targets • Implemented a comprehensive Competency Matrix / Review process • Designed Quarterly Business Review process for Support customers