Jonathan Cheah Email & Phone Number

Melbourne, Victoria, Au

Melbourne, Victoria, Au

As a Product Owner in the Home Lending Tribe, I shape and own a part of the tribe's vision. To do this, I work closely with the Tribe Lead and Technology Area Lead to elaborate the Themes, Features and Epics that my squad breaks down into stories to deliver. I am part of one of the largest squads that has 25 people across 4 locations, so my role in unifying the squad to rally around our mission is integral to our tribe's success. As a chapter lead of other product owners I have created an open and honest forum for the product owners to share experiences and help each other grow.

Melbourne, Victoria, Au

The New Ways of Working (NWOW) Transformation Team is tasked with defining, rolling out and delivering game-changing shifts in culture and capability (people and technology). My key achievements while being part of the structure and leadership stream were:- Leading the definition of the Technology resource baseline- Shaping and influencing the future NWOW organisational structure- Collaborating with the People, Skills & Talent stream to define future roles- Creating the NWOW interaction model for Technology - Driving the enterprise testing approach for NWOW

Melbourne, Victoria, Au

Melbourne, Victoria, Au

As a trusted technology partner to the business, my role involved shaping and influencing the strategic direction of the corporate & commercial business by leveraging technology and business expertise. I initiated and delivered project outcomes such as the prototype and successful funding of “customer on a page for small business” and a other initiatives from feasibility assessments through to resource management. I also managed and tracked technology spend across the portfolio.

Melbourne, Victoria, Au

Senior leaders from across the bank came together to determine how ANZ could improve the business outcomes that projects produce and decrease project duration through productivity improvements. The result was the mobilisation of 5 key streams of work. As the stream lead of the commercial stream I worked directly with the Hot House executives, the Chief Procurement Officer and his direct leadership team to plan, schedule and drive the outcomes needed to achieve our stream’s objectives.

Melbourne, Victoria, Au

Accountable for the delivery of outstanding business analysis outcomes and resource management for over 30+ business analysts in the Global Retail Segment and Home Loans Domain.During this time I worked with the Technology Australia GM to define the following for the Technology Australia Division: - future state engagement model - key functions and capabilities required by the core team - optimal team structure.

Melbourne, Victoria, Au

With a focus on accelerating delivery of multiple high priority and time critical projects, my team used a blend of proven techniques and innovative new concepts to deliver outcomes for the business faster without compromising on quality.

Melbourne, Victoria, Au

During my time at NAB I have become a key subject matter expert for the Banker Workbench which is the front end web system of NAB’s transformation project that will be used by the bankers in branches and call centres. The Banker Workbench brings together Oracle products (FlexCube, CRMoD), Genesys Multimedia softphone and others to become one easy-to-use system. To bring this concept into reality, I coordinated and created the business requirements, wireframes and prototype that we used for usability testing with bankers from UBank and NAB. I have also worked on several other internet banking and security related projects.

I co-founded seo2go in 2009 to focus on helping businesses increase their online traffic and turn them into sales. We worked with businesses to ensure that the right keywords are optimised and then increase the site's rankings in Google for the keywords that count. This service is known as Search Engine Optimisation or "SEO".75% of search engine users never scroll past the first page of results!

Melbourne, Vic, Au

Working in the Coles Web Solutions team provided the opportunity to work on high profile and high traffic websites as well as creating internal web based solutions to improve efficiency and accuracy of daily operating tasks. With several projects running in parallel, and often limited resources available, careful project planning and managing client expectations is crucial to ensure that solutions are delivered in a timeframe that meets the business objectives. One of the projects that I have lead at Coles is the redesign of the Coles Express website. From a rarely visited dormant site, we transformed it into a useful and vibrant site showing current specials, a Google Map store locator and trip planner, and a newsletter with more than 100,000 subscribers (and still growing!). There were several aspects of the website that we considered including useability, information architecture, Web Content Accessibility Guidelines (WCAG), search engine optimisation (SEO), analytics and a content management system (CMS). Projects• Coles Express Website• Store rostering and planning system• Asset Protection Incident Management Tool• Store Claims• Coles Supplier Website• Various Connect Portal ProjectsAchievements• Successfully lead several projects• Functional requirement documentation• Project Scheduling• Resource management• Client Management• User Interface Design specification• Created prototypes for proof of concepts using Axure• Supported all test phases (ST,SVT,UAT)• Mentored junior business analystsTechnical environment• Microsoft Office 2007• Axure Wire frames and Prototyping• SQL Server• Developer tools for Internet Explorer/Firefox/Chrome• Microsoft Project• Microsoft Visio• Project Portfolio Management PPM• Mercury Quality Centre

North Ryde, Sydney, Au

Signing up customers is of highest priority to a subscription television provider, and while I was working there, FOXTEL was not able to sign up customers via the internet. My role at FOXTEL required me to capture, analyse and finalise the requirements and design of their Total Care system that would allow customers to sign up to FOXTEL over the internet and provide account maintenance functionality. Having completed the requirements and design phase of the project, I supported the development and system/integration test phases of the system which included documenting any change requests and managing scope creep. I was also overseeing stress and volume testing, production readiness testing, and conducting demonstrations of the system to senior management.Projects• Total Care• RefundsAchievements• Business requirements specification• User Interface Design specification• Liaised with business to review and update business requirements• Conducted live demonstrations of the system to C-level executives• Maintain Issues register• Reviewed defects• Produced test scenarios• Reviewed test Cases• Conducted high level tests on defects fixed by developers before it is tested by the test team. • Support system test phase• Support integration test phaseTechnical environment• Microsoft Windows XP• Microsoft Office• Oracle• TOAD• Track Record

Melbourne, Victoria, Au

Working as a consultant for Oakton provided great opportunities to gain valuable experience in several industries. Clients:• FOXTEL• Commonwealth Bank of Australia• Aristocrat• Transurban• BP• Department of Treasury and Finance• Department of Justice Please refer to individual position descriptions for more details.

Sydney, Nsw, Au

As one of the largest .NET developments in the world, CommSee worked on 3 month release cycles to ensure continuous progress and improvement. To be Basel II compliant, CBA required a central depository of all the securities held by the bank. My primary role was to ensure that the central depository contained all Home Loan and Commercial loan securities via data migrations and system integrations. Projects• Home Loan Migration • Home Loan Integration Interface • Commercial Loan Migration • Commercial Loan Integration Interface• Automated refresh script for test environmentsAchievements• Software technical specification development• Logical and physical systems design• Assisted in the analysis and design of the several functional specifications• Assisted in the creation of the algorithm to parse address from free text into structured database fields.• Designed the reconciliation process to verify the completeness and accuracy of the home loan migration• Provided walkthrough of reconciliation process to the business to gain signoff• Liaised with business to review and update business requirements• Reviewed defects• Reviewed test cases• Conducted high level tests on defects fixed by developers before it is tested by the test team. • Successfully passed audit for both data migrations• System integration• Database design• Overseeing of Software development, customisation and maintenance• Data Conversion• Report design and development• System/User Acceptance/Production testing• UAT Support• Software implementationTechnical environment• Microsoft Windows XP• Microsoft Office• Oracle• PL/SQL Developer• Track Record, Mercury ITG & Quality Centre• .NET / .NET2• XML Spy

North Ryde, Nsw, Au

In this agile environment, where a workable release of the software was being released each week, I was required as both a programmer and business analyst at Aristocrat. During my initial role as an analyst programmer, I successfully developed and debugged complex .NET code while constantly liaising with the client to define new requirements. After proving myself with the technology, I was able to be an even greater asset working in the role of a business analyst, capturing reporting requirements vital to the gaming organisation. Projects• System 7000Achievements• Software technical specification development• Software development and maintenance• Created technical and user guides• Assisted in the analysis and design of the several technical design specifications• Report design and development• System/User Acceptance/Production testing• Software implementationTechnical environment• Microsoft Windows XP• Oracle• Source Safe• Crystal Reports• C# .NET

Melbourne, Victoria, Au

While providing guidance to the two developers on my team, I was required to estimate, plan and execute a 2 phased approach for the re-branding and re-engineering of a high profile website. This included being the sole contact point for the primary stakeholders of the project and determining what the new products were and how they would fit into the websites existing structure. The site was primarily coded in ASP and JavaScript, and was connected to an MS SQL Server Database which could be updated via a Content Management System. Due to the success of the website, I was given a second project to design and deliver a reporting tool for their Point of Sale system that recorded sales for toll payments/purchases at Australia Post and electronic kiosks located in places such as petrol stations.Projects• WM7 Roam Website (www.roam.com.au)• Reporting Tool for POS System Achievements• Lead two developers• Resource management / budgeting• Successfully completed two projects on time and on budget• Gathered business requirements• Liaised with third party branding organisation to confirm look and feel of the website• Created functional specifications• Created technical and user guides• System/User Acceptance/Production testing• Software implementationTechnical environment• Microsoft Windows 2000• Microsoft SQL Server• Microsoft Access• Microsoft Visual Basic .NET• ASP• JavaScript• VB Script• CSS

London, England, Gb

With my previous experience (Aug 2003 – Feb 2004) working with BP, I was given the ongoing responsibility to support and enhance the Australian and New Zealand systems.

In this project, the financial system was entirely reliant on dynamic HTML that is produced from an Oracle Application Server. All program logic was in Oracle PL/SQL stored procedures and UNIX scripts. The role required me to make several changes to the system to meet the business requirements for ongoing annual financial reporting.

Melbourne, Victoria, Au

Using Oracle Forms 9i, I was required to carry out minor changes and updates to the existing system. With little initial knowledge, I was able to quickly become productive to complete all tasks required.

London, England, Gb

I was brought on to this project to assist in the development of the new functionality of the global petroleum cartage system and to provide support to countries where the system was currently running. During this project I was heavily involved in the successful enhancements of the United States system and the development of the Australia / New Zealand systems.