*Impacted by workforce reduction; received severance*• Led cross-functional teams in a major initiative to integrate patient demographics across the organization's primary systems: Patient Ledger (Medhost), Intake and Inquiry (SalesForce), and EMPI (Verato).• Directed and managed project teams in executing data transfer and mapping initiatives utilizing the MuleSoft Anypoint platform. These interfaces encompassed eleven distinct types of HL7 ADT messages, spanning from registration to discharge, and necessitated the deployment of numerous web APIs and TCP-IP connections over VPN.• Prioritized and triaged project intake for team efforts, collaborating closely with internal and external stakeholders to ensure seamless integration development and adherence to project timelines.• Conducted regular product reviews within each sprint cycle, ensuring alignment with internal customer needs and requirements.• Collaborated with executive leadership to devise a multiphase approach for consolidating data transmission between systems and standardizing development patterns, resulting in heightened integration stability, extensibility, and project velocity.• Proactively managed and escalated constraints and blockers impacting daily team support and project work.• Solicited and organized ongoing project statuses, delivering consolidated reports to peers and executive leadership, thereby enhancing transparency and accountability across divisions.• Effectively led teams in the assessment, cataloging, modernization, and maintenance of 170 individual interfaces through the Mirth Connect interface engine. These interfaces varied widely in connection method, data format, and transformation complexity.

• Directed cross-functional project teams, collaborating with executive leadership, vendors, and stakeholders to strategize, prioritize, and execute sprint initiatives, ensuring timely project delivery.• Led the scoping, design, and architecture of interface dataflows, enabling standardized, streamlined, and scalable data transmission between systems.• Managed ongoing support for existing and ongoing integration projects, liaising with organizational resources to meet daily customer needs.• Headed the Data Management Team and Olive Data Contract stakeholders, overseeing updates to the organization's data model for seamless interoperability across x12 and HL7 event types.• Coordinated the development and implementation of standard coding practices, documentation guidelines, and communication protocols within the engine.• Provided comprehensive analysis and guidance for significant interoperability projects, particularly related to the Olive Engine.• Designed, tested, and deployed data mappers for x12 message types (837, 835, 270, 271) into a standardized JSON canonical data model using Typescript.• Orchestrated and ensured testing readiness for major interoperability initiatives between Olive and customer systems, leveraging Mirth Connect (4.x) as the primary interface engine.

• Oversaw the planning, coordination, and supervision of all activities pertaining to the design, development, and implementation of organizational information systems, including Horizon LIMS, Cloverleaf integration engine, SQL/.NET applications, and Oracle database architecture and maintenance.• Formulated and executed the Information Services strategy and initiative roadmap, presenting it to executive leadership for review and approval.• Collaborated closely with the Project Management Office to ensure proper resource allocation, resulting in an increase in project milestone adherence from 72% to 85% year-to-year.• Compiled and presented comprehensive reports on metrics related to Information Services operations to executive staff, advocating for improvements in project throughput and highlighting capacity gaps.• Managed departmental budgets for applications software, capital expenditures (CAPEX), and operational expenses.• Provided oversight and direction in the validation of application development, modification, and installation, ensuring compliance with internal and vendor-aligned policies and standards.• Served as the principal development resource, offering technical leadership and guidance to team members.• Streamlined and enhanced interface project workflows, resulting in a 35% reduction in project timelines within the first year of implementation.• Implemented and improved technical work direction for day-to-day operations of the applications environment, reducing system disruptions by 50% within the initial 30 days.• Pioneered the integration of Scrum agile development methodology and introduced change control protocols (Change Advisory Board) across the IT department.

• Utilizing TCL scripts and Cloverleaf translations, successfully developed and tested over 330 orders and results interfaces between Aegis laboratory systems and over 60 unique external client and vendor EHR systems.• Consolidated all previous ad-hoc and point-to-point interfaces into the Cloverleaf integration engine in order to better maintain and manage pre-existing interfaces; in addition to creating a solid platform for the development of new interfaces.• Created and standardized HL7 output from the native laboratory systems for ease of integration between varying external vendor applications.• Responsible for the creation and maintenance of the core HL7 standards for communication between all internal applications; consisting of patient/client demographic transfer, laboratory reporting, billing, and in-house data mined reports.• Conducted integrated testing of business scenarios to ensure information data flows correctly between applications, and created scaled alerting processes within the engine to ensure timely responses to interfacing issues.• Developed an automated rules engine that reviews inbound orders transmitted to the Cloverleaf engine from external sources. Messages improperly formatted or missing critical data elements are flagged, logged in an error database, and transmitted to appropriate team members for remediation. Developed an orders and results tracking module and database within Cloverleaf, which populates databases for reporting usage trending metrics for Sales and Leadership.

• Coordinated and executed over 60 ad-hoc HL7 integration projects utilizing the Cloverleaf interface engine. These projects encompassed one-way and bi-directional HL7 traffic through existing Cloverleaf environments at dozens of hospital facilities, with needed modifications to accommodate the customized HL7 specifications of downstream systems.• Developed, managed, and implemented seven full facility conversions; each within a 90 day window. Facility conversions consisted of the integration of 40 – 70 separate hospital applications, encompassing billing, reference labs, internal labs, orders management, demographics, pharmaceutical dispensation, etc.• Lead, motivated, and mentored a team of engineers and integration analysts in their daily responsibilities. Managed internal resources, and provided end point technical and profession support for managed staff.• Extensively documented and standardized internal team procedures and practices, and worked closely with partnered departments to develop high-level, best practices that successfully reduced conversion project timelines by 30 – 45 days.• Improved and standardized alert and monitoring processes; creating a partnership with service desk leadership to ensure maximum up time of all interfaces, as well as reducing down times through streamlined alerting and reporting.• Through cross-platform interface consolidation with each facility conversion, interface integration costs between hospital systems were reduced by $3.5 million dollars overall, while also reducing maintenance costs by $875,000 annually.

• Part of a company wide effort to replace IDX with McKesson in all hospital systems for the Albuquerque markets; taking part in all project phases in regards to the development of the interfaces needed for this initiative. Personally responsible for the development and execution of 27 application interfaces for this project.• Lead the conversion of over 40 interfaces from DataGate and ConnectR interface platforms to Cloverleaf 5.3 during a company wide engine consolidation initiative. This process included the analysis, build, test, and execution phases of each interface conversion.• Managed, developed, tested, and executed 30+ individual ad-hoc interface projects; integrating new applications into the production environment, creating alerts for each, and documenting the process for other member of the team.• Created, standardized, and documented all engine, site, process, and thread level alerts in the Cloverleaf engine for each production site; taking full ownership of this responsibility regarding updates and maintenance. • Standardized and documented procedures for monitoring of the Cloverleaf engine for operations staff through the Network Monitor. In addition, created similar standards and documentation for the Interface Team in regards to monitoring the errors and recovery databases within the Cloverleaf engine.• Worked to maintain 100% success rate in handling second level support for issues that arose across the engine.

• Programmed, configured, and tested Cloverleaf-based HL7 message translations using translation tables, TCL procedures, and Java scripting. The use of Cloverleaf as an interface engine ensured custom compatibility between any vendors able to send out their scheduling and demographic information via socket or file-based delivery.• Configured, tested, and validated interfaces with practice management systems for demographics, scheduling for new implementations, following the established digiChart process, as well as providing enhancements / improvements to process, but ensured that communications were fluid and timely, while keeping all project timelines on schedule.• Configured, tested, and validated interfaces with practice management systems for billing data, following the established digiChart processes, provided enhancements / improvements to process, but ensured that communications were fluid and timely, while keeping all project timelines on schedule.• Configured, tested, and validated interfaces with reference labs for lab results, following the established digiChart processes, providing enhancements / improvements to process, but ensured that communications were fluid and timely, while keeping all project timelines on schedule.• Maintained and managed up to 25 separate implementation projects at a time; ensuring communication and project timelines between digiChart, its clients, and their management system vendors remained consistent.• Managed, planned, and implemented over 20 practice management system conversions for previously implemented clients and systems.• Created documentation and provided training to new hires for pre-established and newly developed procedures, in regards to the implementation of interfaces, support guides, and programmatic process flow diagrams which increased implementation trouble-shooting turnarounds.

• The execution, monitoring, and error reporting of jobs across multiple server-types (Stratus, Sun, etc.) for several separate platforms (Real-time, OKC, POSI, Coventry, and Empower) within a UNIX based environment. This includes all manual and automated jobs on a daily basis. Also accountable for the creation and preparation of various forms of electronic tape media for said job execution, vaulting, and storage.• Patrol BMC – Responsible for continuous sever monitoring and troubleshooting related to system’s ping, CPU usage, disk utilization, databases, file systems, and applications.• Operational liaison to NIEC Production Control and Verizon.• The trouble-shooting, escalation, and reporting of medical batch processes and claims acceptance.• Monitor, execute, and report multiple claims and batch processes in a mainframe medical real time environment; working within multiple operating systems. Includes trouble-shooting and support call duties for several departments outside of Operations (OKC, MRT, NEIC, etc.).

• Daily maintenance and administration of systems, while handling trouble calls from various departments in a factory environment. Continued assistance and training for users in using multiple versions of COREL Draw and Photo-Paint, Microsoft Windows (95, 98, Millennium, 2000 Professional, and XP Professional), printers, fax machines, etc.• Hardware related problems related to system upgrades, repair, and maintenance were identified, diagnosed, and repaired or taken care of in a timely manner.• Network administration included the setup, maintenance, and trouble-shooting of data terminals and PCs on a Novell based Network, which included the use of OMNI software for a supply systems backbone.• Maintenance was also kept for several fax-severs, data servers, and web servers used by I.S. Department personnel.

• Assisted in the maintenance and repair of thirty-eight personal computers, five fax machines, and three network printers.• Handled trouble-shooting tasks for users throughout the manufacturing facility; including customer service, shipping, factory floor, and front office areas.• Handled trouble calls and both fax and phone-in order entry for a pharmaceutical pill-vial manufacturing company. This included handling shipping, supply, and logistical elements necessary to complete all required job duties.

• Member of a programming team that designed, verified, and modified all re-leveling programs in the SBSS. Improved accuracy of the requirements computation formula used to determine purchases and repairs. Enhanced the distribution of $3 billion in reparable assets and reduced backorders by 30 percent. Justified an Air Force Audit Agency Report to turn-in acceptable substitutes for issued items.• Aided in the implementation of the Temporary Contingency High Priority Mission Support Kit C4RD. Provided supply mechanism to allocate spare parts on a priority basis to support long-term deployments. Ensured critical parts were properly allocated and their movement was traceable while decreasing asset downtime.• Involved in analyzing and modifying over 30 programs in support of the Congressionally mandated Year 2000 modernization effort; ensuring future functionality of the SBSS well into the next century.• Saved 200 hours in recovery of corrupt databases caused by the uploading of erroneous files.• Responsible for the maintenance and modification of over 40 COBOL automated base-level supply computer programs. Researched, designed, and developed new programs used to support the Standard Base Supply System (SBSS) at 100 Air Force bases and 250 satellite locations worldwide, providing users with the capability to manage logistical assets valued at over $55 billion.• Designed and created Equipment Code Control. A program constructed in Access 97 consisting of a series of tables, over 60 data elements, 30 GUI screens, 12 interacting reports, and a multitude of queries which were used for cross-referencing supporting documentation of supply items.