Managing the installation and operation of professional audio/visual equipment for corporate and social events in a hospitality setting. Maintaining and supporting positive relationships with each client through clear and effective communication. Ensuring client needs are met and the equipment setup is working properly. Monitors events and serves as onsite contact for clients throughout the day.

Hiring, training and scheduling staff. Planning and oversight of the produce department including: managing displays, conducting inventory, ordering, receiving and quality control. Built and maintained outreach and ongoing coordination with local farmers. Led department strategies to meet co-op’s exemplary customer service standards. Managed community and customer relations, which included education and preparation of related educational materials, managing co-op events and more. Collective management of the whole store, which included playing an integral role in identifying and resolving storewide issues. Troubleshooting technical and computer issues and maintaining storewide equipment and infrastructure. Providing support and working to further the co-op’s mission as well as it’s goals and objectives in alignment with the values and needs of the member-ownership structure.

Filmed community events, meetings and other programs for cable television broadcast and internet streaming. Edited footage and ensured proper post-production of material. Updated and maintained content for and operation of station’s website as well as its social media channels. Coordinated training sessions and workshops for the community. Maintained, updated and oversaw proper management of all station equipment.

Provided professional audio/visual and computer technical support for an executive-level business school. Assisted clients and professors with classroom A/V needs. Assembled equipment racks, conducted troubleshooting, supported audio and video conferencing. Management and operation of projectors, computers and other classroom and onsite equipment. Assisted the IT team and other departments by way of technical support and physical setup of equipment.

Oversaw management and operation of professional audio and video equipment. Creation and production of set design and managed setup of gear for live meetings and conferences. Facilitated onsite equipment operation and conducted supervision of staff while maintaining client relationships. Managed inventory of equipment. Repaired equipment at the warehouse. Prepared and wired equipment and audio/video racks for events and exhibitions.