Jonathan Cuevas Email & Phone Number

Sterling, Virginia, US

• Developed and updated incident response plans, mitigating security risks using tools like IBM QRadar and Splunk ES.
• Provided 24x7 SOC support, analyzing logs and handling offenses, ensuring effective threat detection and containment.
• Collaborated with cross-functional teams to address security incidents, generating reports on potential threats for senior management.

Hoboken, NJ, US

Monitored and analyzed security events and alerts using state-of-the-art software tools, including Atera, Sophos, CodeProof, and Active Directory. Conducted thorough investigations into security incidents, meticulously identifying root causes, impact, and breach extents. Executed prompt and precise responses to security incidents, strictly adhering to.

Analyzing the company’s IT system and infrastructure. Diagnosing IT system problems, inefficiencies, and weaknesses. Planning a timeline to meet the client’s business needs. Analyzing and determining security threats.Providing advice on technology best practices, and training staff to use the new IT system.We are collaborating with the in-house technical.

Dallas, TX, US

• Investor: Freddie Mac | Escrow Analyst TeamResearched and analyzed collected data to ensure the security of loan collateral, developing and proposing solutions as needed. Ensured compliance and alignment between.
• Manage and monitor a commercial real estate portfolio of 950 loans, consistently maintaining a low deficiency.
• Successfully managed over 8 escrow funds in loan assumption transition resulting in over $1.2M in fees.

Greenville, SC, US

• Investor: Goldman Sachs Oversaw a client list of 215 customers and managed delinquent loans. Identified and implemented loss mitigation options to minimize losses across portfolios. Leveraged a deep understanding of.
• Completed over 32 short-sales and Deed-In-Lieu transactions enabling investors to satisfy $12M in unpaid collateral debts in a calendar year.
• Generated over $20M for Goldman Sachs by reinstating non-performance loans through the selling client loans products, such as modifications, deferment, and forbearance.
• Earned top performance in 7 out of 12 months and consistently maintained sales goal of 112% or higher.

Queens, New York, US

• Piloted team that sold telecommunication products and services to residential customers via live chat via company website and Social Media platforms such as, but not limited to, Twitter, Facebook and more,
• Piloted team that directly led to growth of new market penetration plus upgrades (where applicable) and retention of remarket customers via live chat, Facebook and Twitter.
• Piloted e-commerce team that directly led to 40,000+ daily website visits
• Answered inbound disconnect or downgrade request, via live chat and attempted to save on every situation, in order to retain revenue for the Company.see less

Queens, New York, US

• Receives inbound residential sales calls which are predominantly routine, use of scripts, and procedure with the assistance of a computerized system. Requires knowledge of the organization, promotes and sells products.
• Sold telecommunication products and services to residential customers via phone, ensuring growth of new market penetration plus upgrades (where applicable) and retention of remarket customers.
• Closed high volumes of sales despite continual changes in business structure & intense competition.
• Maintained at or above 100% of Sales targets
• sold on average 200+ units of TV, internet and home phone services, on a monthly basis.

New York, NY, US

New York, NY, US