Director Of Technical Services
Current
Oct 2023 - Present
AeroLeads people directory · profile
Jon Bronson Email & Phone Number
Director Of Technical Services at Health Advocate
at
Health Advocate
1 work email found
@invoca.com
2 phones found area 866 and 888
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Director Of Technical Services at Health Advocate
Location
St George, Utah, United States
Who is Jon Bronson? Overview
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Quick answer
Jon Bronson is listed as Director Of Technical Services at Health Advocate at Health Advocate, based in St George, Utah, United States. AeroLeads shows a work email signal at invoca.com, phone signal with area code 866, 888, and a matched LinkedIn profile for Jon Bronson.
Jon Bronson previously worked as Director of Technical Services at Health Advocate and Director Of Technical Services at Invoca. Jon Bronson holds Bachelor'S Degree, Business Administration, Management And Operations from Western Governors University.
Company email context
Email format at Health Advocate
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{first_initial}{last}@invoca.com
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AeroLeads found 1 current-domain work email signal for Jon Bronson. Compare company email patterns before reaching out.
Profile bio
About Jon Bronson
With over 15 years in creating and supporting Cloud Solutions, I have been described as a technology and business translator. Meaning I am able to speak with the technology teams, understand what they need, then translate this information to business teams and vice versa. This ability has allowed me to be very successful in interfacing with internal and end customers ranging from the employees doing the work on up to the CEO.
Listed skills include Telecommunications, Enterprise Software, Technical Support, Call Centers, and 46 others.
Current workplace
Jon Bronson's current company
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9 roles
Jon Bronson work experience
A career timeline built from the work history available for this profile.
Director Of Technical Services
Nov 2021 - Nov 2023
Senior Manager Technical Services
Leading a high performance team of 12+ seasoned professionals that are the main point of contact for large enterprise, fortune 500 and 100 companies as they transition from premise ACD to native Cloud solutions. Continuing post implementation engagement at the Clevel, ensuring adoption, strategic planning and ROI of their solution. Assisted new VP in.
Aug 2019 - Nov 2021
Principal Technical Account Manager
Seasoned account management, program/project management and technical resolution professional at the top of my field. Unified with team members across the company, exceeding customer expectations, improving processes, technology, and meeting company growth objectives. Responsible for resolving the most complex problems, providing excellent technical and.
Jul 2017 - Aug 2019
Senior Technical Account Manager
- The single point of contact for day to day operational and relationship engagement with strategic and enterprise clients from C-level executives to floor supervisors. Ensure they are getting the value of the inContact.
- Took highly escalated customers and fostered the relationship to become great references
- Assisted less experienced TAM’s in solving issues both from a high level to deep technical issues ranging from reporting to connectivity
- Represented TAM team both internal and to external customers in large VoIP backend migration requiring end customer to completely redeploy
- Assembled team from internal groups to create a new attribute based routing engine that would seamlessly integrate with WMO solutions
- Lead customer initiatives allowing for new product launches and growth trending to increase revenue by at least 100%
Mar 2015 - Jul 2017
Senior Technical Account Manager
Provide operational support, change management, project management, technical consulting and call center process consulting to enterprise clients.Provide technical and operational oversight of Technical Account Managers assigned to enterprise accounts to ensure a high level of customer satisfaction.
Aug 2013 - Mar 2015
Technical Account Manager
- Provide a wide range of technical account management and support activities to one or more strategic enterprise clients. Interface with internal and client stakeholders both technical and business, to provide technical.
- Maintaining day to day contact and relationship management
- Ensuring that all delivery SLA’s are met or exceeded
- Act as single point of contact for the client and applicable internal resources in an effort to deliver world class hosted call center infrastructure
- Develop strategic plans for client growth, setting expectations and meeting key performance indicators
- Provide meaningful consultation on call center best practices and procedures
Feb 2010 - Aug 2013
Tier 2 Technical Support
Aug 2009 - Feb 2010
Jr Systems Administrator And Telco Manager
Alert Cellular
- Setup Websites and FTP sites using IIS.
- Implemented remote access to all locations using Remote Anything.
- Implemented Internet limitations for users using DNS forward.
- Created users, groups and added additional work stations using AD in a server 2003 domain.
- Managed 4 Terminal Servers allowing company work stations access to Point- of-Sale application.
- Locked down Point-Of-Sale terminals to improve reliability and reduce administrative overhead caused by unneeded applications and user error.
Feb 2006 - Jul 2009
1 education record
Jon Bronson education
-
Western Governors University
FAQ
Frequently asked questions about Jon Bronson
Quick answers generated from the profile data available on this page.
What company does Jon Bronson work for?
Jon Bronson works for Health Advocate.
What is Jon Bronson's role at Health Advocate?
Jon Bronson is listed as Director Of Technical Services at Health Advocate at Health Advocate.
What is Jon Bronson's email address?
AeroLeads has found 1 work email signal at @invoca.com for Jon Bronson at Health Advocate.
What is Jon Bronson's phone number?
AeroLeads has found 2 phone signal(s) with area code 866, 888 for Jon Bronson at Health Advocate.
Where is Jon Bronson based?
Jon Bronson is based in St George, Utah, United States while working with Health Advocate.
What companies has Jon Bronson worked for?
Jon Bronson has worked for Health Advocate, Invoca, Nice Incontact, Genesys | Echopass, and Alert Cellular.
How can I contact Jon Bronson?
You can use AeroLeads to view verified contact signals for Jon Bronson at Health Advocate, including work email, phone, and LinkedIn data when available.
What schools did Jon Bronson attend?
Jon Bronson holds Bachelor'S Degree, Business Administration, Management And Operations from Western Governors University.
What skills is Jon Bronson known for?
Jon Bronson is listed with skills including Telecommunications, Enterprise Software, Technical Support, Call Centers, Vendor Management, Windows Server, Voip, and Call Center.
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