Jon Dressel Email & Phone Number

Stamford, Ct, Us

Jon's role-based research dials into both TSP / CSP vendors and End User Enterprise clientele using a customer-centric approach to solve their issues such as:• Help them understand the latest Security Trends• Creating compelling Go-To-Market strategies • Guiding Managed Security Services value creation • Driving profitable revenue growth• How to develop InfoSec Managed Security Services Roadmap with growth and innovationJon also supports Information Security Vendors that sell to TSP /CSP vendors on how to provide high demand security services that solve end user customer issues. Jon brings expertise in information security technology to create value and revenue growth for our clients.

Modesto, Us

Leads and directs Northern California and Nevada 200+ Grocery and Pharmacy retail store technology Infrastructure and Information Security Operations.

Oakland, California, Us

Leads and directs Technology Department for SaaS-based healthcare services organization including Infrastructure, Product Engineering Development, Business Intelligence / Data Warehousing, EDI Data Management, Quality Assurance, Database and External / Internal Service Desk teams.Leads and directs HIPAA and company security programs.

Lead day-to-day production environment including information security, telecom, infrastructure and service desk support.• Implemented corporate-wide managed print services system covering three states and 8 locations saving the company over $350,000 in 4 years• Planned, developed, managed and deployed upgraded VOIP telephone system saving the company over $150,000 in support costs over 3 years• Researched, developed, managed and deployed MS Office replacement open source implementation saving the company $100,000 in upgrade costs.• Implemented a vulnerability management system that reduced the company’s ongoing vulnerabilities by 98%.• Implemented cloud-based web filtering system that reduced overall costs while significantly improving accuracy, monitoring and administration.• Planned, developed, managed and deployed increased HIPAA compliant security in networking, servers, password management, data transmission and databases.• Planned, developed, managed and deployed ITIL-based Numara IT Management System including Incident/Problem Management, Change Management, Inventory/License Management and Migration Management.• Planned, developed, managed and deployed Syncsort Advanced Data Management Backup and Recovery Solution.• Improved ongoing company licensing compliance with increased accuracy utilizing a high value lower cost strategy.• Leadership team member for Colocation expansion and utilization as part of business continuity and disaster recovery planning and Implementation.• Leadership team member involved in HIPAA auditing and security practices.

• Responsible for driving the incubation of a new Managed Service offering which provides remote IT services to external organizations.• Manage IT Operations for Originate and customers, including internal systems, production environment, network infrastructure, telco, desktop support, help desk, software installation, and asset management.• Researched, developed, managed and deployed Kaseya IT Systems Management Software that provided software backbone for IT managed Services business.• Researched, developed, managed and deployed Autodesk Business Management Software Platform that provided CRM, time tracking and billing for IT Managed Services Business.• Integrated Autodesk and Kaseya to work together as one seamless platform.• Established multiple reseller distribution channels and business partnerships including Synnex, Ingram Micro, Dell, Cisco and VMware.• Wrote and created marketing content for promotion of business as part of leading the sales and marketing efforts for the managed services division.• Established toll-free telephone, web ticketing, email, and live chat communication between managed services customers and customer support.• Established and managed grid computing infrastructure for customer web deployments and internal development infrastructure.

Palo Alto, Ca, Us

As Sr. Manager of IT and Security Systems, I was responsible for all IT infrastructure, computer support, electronic and physical security for Theranos. * Member of Executive Staff Team. * Direct IT Operations and in support of company product, both Technical Operations and production servers. * Manage day-to-day data center operations including specification, architecture and implementation of the facility, network and hardware environments. * Manage Telecom and Help Desk Support team operations. * Manage company physical and building security. * Manage and provide advanced support for Windows and Linux Servers. * Manage and provide advanced support for all aspects of IT network and systems security including security audits. * Plan, develop and implement VMWare VI3 deployment for Software, Development, QA and Technical Operations. * Negotiate contracts with technical vendors and partners. * Provide executive vision and budgeting.

Us

• Manage corporate enterprise application installations, upgrades, deployments & maintenance.• Manage Help Desk Support team• Manage company-wide software deployments including Windows 2000 rollout.• IT System Administrator for Document Control system, LIMS Nautilus, Rational Analyst Suite including ClearCase and ClearQuest.• ADP Payroll and HR Abra IT Systems Administrator• NEC NEAX2000 and Nortel Phone and Voicemail System Administrator and Sonitrol Security Administrator.• Third Level Support for Backup and Restores using Adic Scalar I2000 and Veritas Netbackup• Manage company-wide service desk system using Numara’s Track-IT.• Create and maintain IT SOP Documentation.• Provide technical end-user training.