Specialty Chronic Care Virtual Clinic Rn Case Manager
CurrentDevelop and socialize new clinical programs, workflows, and tools to care managers and care coordinators across various departments. Manage care coordination of client panel of high-risk members (referrals, reimbursements, prior authorization, vendor management) throughout the care continuum, (acute, post-acute, discharge/transitions of care).Monitor cross-departmental communications and ensure the team is aware of timely and important updates.Assess member’s physical, environmental and psycho-social health issues and work in collaboration with a multi-disciplinary team, employing a variety of strategies/techniques to manage appropriately and provide timely interventions. Assess the patient's overall health and implement strategies to manage needs and provide the necessary interventions and resources. Monitoring patients with comorbidities for increased health risks, navigating to care and accessing local resources to complete care plan. Contributing to other areas of the business related to clinical care, such as development of care plans, process improvement, and audits of clinical quality and operations.Developing care plans in partnership with members and their caregivers - problems, goals, interventions - while continuously evaluating the member’s progress.