Joseph Oneill Email & Phone Number

Houston, Tx, Us

Houston, Texas, United States

• Containerize developer applications.• Create CI/CD pipelines in Gitlab.• Create Kubernetes deployments.• Deploy Kubernetes applications (Manually & via ArgoCD).• Write Ansible playbooks to automate software installation & configuration.• Monitor services with Prometheus and Grafana• Write and maintain python or bash scripts to automate tasks for Operations and Developers• Maintain Icinga monitoring for on-prem infrastructure, including writing script checks for critical systems• Document all facets of my code and deployments in Confluence wiki• Deploy on-prem hardware (ClustorStor Storage Clusters, Dell Poweredge & HP switches.• Work with vendors and supplies for procurement of hardware and software• Preform load/performance benchmark testing for HPC storage systems

Houston, Texas

• Support and manage the daily operation of over 20 applications used internal and external customer base, including System Administration, Ticketing, and Development tools.• Identify and resolve system wide issues affecting multiple users and companies.• Provided Tier 3 support for application health, incident resolution, change and patch management.• Code and maintain several scripts for reporting, and monitoring automation using Python, Perl, and Bash scripts.• Utilize monitoring tools to monitor system health and performance and perform corrective action if necessary (CA Spectrum, HP OMi, HP NNMi)• Worked with Sungard and the Microfocus vendor to develop and roll out a custom automated patching solution to allow push button patching for all customers• Preformed scheduled system security updates for critical Unix, Linux and windows systems.• Created vSphere VM’s and installed all necessary applications per business requests.

3 Times Square, Ny, Ny 10036

• Team lead for SNMP system monitoring team, in charge of setting up logic for alert triggers• In charge of planning deployment schedules for packages on SCO Unix, Red Hat Linux, Solaris and Citrix production and preproduction environment.• Perform scheduled system upgrades for Unix, Linux and Solaris systems’• Build and customize Linux installations tailored to client specific needs.• Maintain several Bash shell, Perl, and Python scripts for statistics gathering and analysis, task automation and system monitoring• Maintained several Virtualized systems for production and preproduction work (Solaris Zones, VMWare)• Maintain Apache Tomcat environment for web based monitoring tools used by the team.• Utilize CA Spectrum SNMP tools to monitor: System, Application & Network behavior• Answer incoming client inquiries for Thomson One software via phone and remote support• Resolve server software and hardware issues affecting multiple clients.• Work with vendors, clients, and field technicians to diagnose remote hardware problems.• Teach junior staff members the intricate details of any project or system under my purview

3 Times Square, Ny, Ny, 10036

• Identify and resolve system-wide issues on market data and data delivery networks • Isolate or fix problems in malfunctioning equipment or software. • Analyze system performance data such as error logs, system logs, bandwidth utilization reports and other diagnostic and fault isolation tools to identify problem issues, taking corrective action as necessary. • Report design reliability issues and critical bugs to design software engineering teams. • Work independently or part of a team on technically challenging projects to design, implement and manage specialized support technologies and activities aimed at improving the support experience of the customer.

* Managed all technological devices within three buildings on campus * Provided technical support for over 150 users via onsite visit, phone, e-mail, or Remote Assistance™ * Detailed Inventories of all IT devices. * Supervised and assisted with the deployment of 70 student machines

Managed all technological devices within three buildings on campusProvided technical support for over 150 users via onsite visit, phone, e-mail, or Remote Assistance"Detailed Inventories of all IT devices.Supervised and assisted with the deployment of 70 student machines

Bachelor, Computer Science

Bachelor Of Science, Computer Science